Talent.com
Livestream Operations & Performance Manager

Livestream Operations & Performance Manager

Jam Management Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

Role Summary

We seek a Livestream Operations & Performance Manager to enhance and manage JAM’s comprehensive livestream environment across platforms such as TikTok, Lazada, KOL channels, non-KOL hosts, and IP accounts.

The ideal candidate will ensure :

  • Smooth execution of all livestream schedules, hosts, and studios
  • Reliable fulfillment of hours
  • Consistent improvement in live quality
  • Support and training for hosts
  • Progressive enhancement of JAM’s livestreams in terms of focus, conversion, and structure

1. Livestream Operations (Execution & Scheduling)

  • Create weekly and monthly livestream schedules across all sectors
  • Assign hosts based on their skills, suitability for the brand, and required output
  • Guarantee fulfillment of all scheduled hours for TikTok Shop, Lazada Live, and KOL livestreams
  • Oversee host availability, manage replacements, and ensure discipline
  • Supervise studio utilization and livestream controllers
  • Ensure all livestreams commence smoothly and adhere to standard operating procedures

    • 2. Livestream Performance Enhancement

  • Monitor livestreams daily to pinpoint gaps in hooks, flow, retention, product presentation, and pacing
  • Provide organized feedback to hosts and controllers
  • Enhance livestream structure : introductions, engagement techniques, selling points, call-to-actions, and conversion strategies
  • Create a JAM Livestream Playbook (best practices, hooks, formats, and communication structures)
  • Analyze key performance indicators (watch time, conversion rates, click-through rates, and drop-off rates)
  • Transform insights into actionable weekly improvements

    • 3. Host Development & Training

  • Train hosts in the following areas :
  • storytelling and product presentation
  • confidence, energy, and pacing
  • objection handling
  • effective communication
  • high-conversion call-to-action techniques
  • Develop a straightforward progression / training framework for junior to mid-level to senior hosts
  • Ensure hosts demonstrate consistent improvement each month

    • 4. Cross-Department Collaboration

    Collaborate closely with :

  • Business Development → comprehend brand expectations and objectives
  • Project Team → refine key unique selling propositions, promotional structures, and briefs
  • Operations Controller → guarantee a smooth technical process
  • Hosts → deliver engaging live sessions

    • Ensure seamless communication between : Brand → Business Development → Project Team → Hosts → Live Operations

    5. SOPs, Systems & Process Development

  • Develop and refine SOPs for :
  • livestream preparation
  • host workflow
  • controller instructions
  • hourly scheduling
  • studio management
  • Create reporting dashboards for :
  • fulfilled hours
  • livestream performance
  • host performance metrics
  • studio utilization

    • (Apply now at #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Operation Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

    Pekerjaan berkaitan
    • Dinaikkan pangkat
    Operations Deputy / Director

    Operations Deputy / Director

    NexperiaSeremban, Negeri Sembilan, Malaysia
    Operations Deputy / Director page is loaded## Operations Deputy / Directorlocations : Serembanposted on : 今天发布job requisition id : R- • •About The Role • •We are seeking a senior, results-oriented oper...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Remote Financial Operations Associate Mandarin Fluent

    Remote Financial Operations Associate Mandarin Fluent

    Shift MarketsNilai, Negeri Sembilan, Malaysia
    A financial services company is seeking a Junior Financial Operations Associate to support global operations.This fully remote role will involve managing deposits, withdrawals, and reconciliations,...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Unit Trust Operations Leader & Compliance Champion

    Unit Trust Operations Leader & Compliance Champion

    Hong Leong Asset ManagementKuala Lumpur, Kuala Lumpur, Malaysia
    A leading asset management firm in Kuala Lumpur is seeking a professional with extensive experience in fund management operations. The ideal candidate will have a strong understanding of unit trust ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Senior / Manager Cloud FinOps (Based in Malaysia)

    Senior / Manager Cloud FinOps (Based in Malaysia)

    StarHubKuala Lumpur, Kuala Lumpur, Malaysia
    Senior / Manager Cloud FinOps (Based in Malaysia).StarHub, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.As a Cloud FinOps Lead, you are responsible for developing and implementing a co...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
    • Dinaikkan pangkat
    Senior UA & Growth Lead - Remote & Flexible Hours

    Senior UA & Growth Lead - Remote & Flexible Hours

    Pixlr GroupKlang City, Selangor, Malaysia
    A leading photo editing platform company is seeking a hands-on Senior User Acquisition Manager to scale its subscriber base and drive sustainable growth. The role involves managing campaigns across ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Datacenter Operations Program Manager : Financial & Contracts

    Datacenter Operations Program Manager : Financial & Contracts

    Microsoft Power Platform CommunityKuala Lumpur, Kuala Lumpur, Malaysia
    A leading cloud services provider is seeking a Datacenter Operations Business Program Manager in Kuala Lumpur.The role involves managing contracts, conducting financial analyses, and collaborating ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Livestream Operations Specialist (Entry Level)

    Livestream Operations Specialist (Entry Level)

    YaoYaoKuala Lumpur, Kuala Lumpur, Malaysia
    A dynamic marketing company in Kuala Lumpur is seeking an Entry Level Live Stream Operations Manager.The role involves executing live marketing activities, managing content quality, and analyzing d...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Ops Performance Manager : Analytics, Training & Budgeting

    Ops Performance Manager : Analytics, Training & Budgeting

    CARSOMEKlang City, Selangor, Malaysia
    A leading automotive e-commerce platform is seeking an Assistant Manager for Operations Performance Management in Bukit Raja. This full-time role will involve analyzing performance data, developing ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Datacenter Operations Business Program Manager

    Datacenter Operations Business Program Manager

    Microsoft Power Platform CommunityKuala Lumpur, Kuala Lumpur, Malaysia
    Datacenter Operations Business Program Manager.Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager – Busines...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Resort Operations Leader : Guest Experience & Efficiency

    Resort Operations Leader : Guest Experience & Efficiency

    Private AdvertiserNilai, Negeri Sembilan, Malaysia
    A leading resort operator in Malaysia is seeking an experienced Resort Operations Manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will have strong l...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Asia Regional Site Management Leader (Remote)

    Asia Regional Site Management Leader (Remote)

    GE VernovaKlang City, Selangor, Malaysia
    A leading energy company is seeking a Site Manager to oversee site management organization in Kuala Lumpur.The role includes ensuring successful execution of site projects, developing necessary pro...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Lead Talent Acquisition : Build World-Class Teams (Remote)

    Lead Talent Acquisition : Build World-Class Teams (Remote)

    BjakPort Klang, Port Klang, Malaysia
    A financial services platform in Malaysia seeks a Lead, Talent Acquisition to drive recruitment efforts.This role involves managing the full-cycle hiring process and ensuring a positive candidate e...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Digital Content Operations Specialist (Remote Work; 12-month Retainer Contract)

    Digital Content Operations Specialist (Remote Work; 12-month Retainer Contract)

    Hyatt Hotels CorporationNilai, Negeri Sembilan, Malaysia
    Digital Content Operations Specialist (Remote Work; 12-month Retainer Contract).We are outsourcing a supporting specialist based outside of Hong Kong to help with the daily operations of our websit...Tunjukkan lagiKemas kini terakhir: 3 jam yang lalu
    • Dinaikkan pangkat
    Operations Manager (Investment Management)

    Operations Manager (Investment Management)

    Hiredly XKuala Lumpur, Kuala Lumpur, Malaysia
    As an Operations Manager, you will play a key role in the day-to-day operational processes supporting investment management activities. This role requires a strong understanding of back- and middle-...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Regional Engagement Lead — Global Cybersecurity (Remote)

    Regional Engagement Lead — Global Cybersecurity (Remote)

    PositkaSelayang Municipal Council, Selayang Municipal Council, Malaysia
    A boutique consulting firm is seeking a Regional Engagement Manager in Kuala Lumpur.This role requires 7+ years of experience in Project Management and fluency in Mandarin for client communication ...Tunjukkan lagiKemas kini terakhir: 3 jam yang lalu
    • Dinaikkan pangkat
    Resort Operations, Manager / Senior Manager / Director

    Resort Operations, Manager / Senior Manager / Director

    Private AdvertiserNilai, Negeri Sembilan, Malaysia
    Resort Operations, Manager / Senior Manager / Director.The Resort Operations Senior Manager oversees the daily operations of the resort to ensure exceptional guest experiences, efficient workflow, and ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Head of Data Centre Operations & Uptime Leadership

    Head of Data Centre Operations & Uptime Leadership

    NEXTDCPetaling Jaya, Selangor, Malaysia
    A leading data centre services company in Malaysia is seeking an experienced Facilities Manager to ensure 100% uptime across data centres. This role will involve managing teams and overseeing sustai...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Operations Leader : Efficiency & Strategy

    Operations Leader : Efficiency & Strategy

    Two95 International Inc.Batu Caves, Selangor, Malaysia
    A dynamic international firm is seeking a General Manager of Operations in Batu Caves, Malaysia.The successful candidate will oversee all aspects of operations, develop strategic plans, and drive c...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu