Human Resources Associate, Mid-Level

Overview

CoinGecko is a global leader in tracking cryptocurrency data. Operating since 2014, CoinGecko has built the world's largest cryptocurrency data platform, tracking over 10,000 tokens across more than 400 exchanges, serving over 300 million page views in more than 100 countries. We believe cryptocurrency and blockchain will define the future of finance and are building the foundation to scale cryptocurrency market data to serve billions. Please note that this is a remote role for those based in Selangor or Kuala Lumpur, Malaysia. What You Will Be Doing

HR Operations :

Own the end-to-end HR operational lifecycle, including flawless execution of monthly payroll and claims, statutory submissions (EPF, SOCSO, EIS, LHDN, HRDC), benefits administration, employee offboarding, and contract management. Serve as the primary contact for all employee HR queries. Workplace & Engagement Support :

Enhance the employee experience by managing office administration, coordinating company-wide events (e.g., townhalls), and administering employee engagement surveys (e.g., eNPS). Learning & Development :

Research and design learning structures and processes for upskilling. Coordinate all learning and development logistics, including vendor relationships, scheduling, and owning the HRDC claims and reporting process. Employee Relations :

Provide confidential administrative support for employee relations matters, including grievances, conflict resolution, and disciplinary actions. Ensure compliance with relevant HR laws and regulations. Performance Management :

Support the implementation of performance management initiatives by administering the process in HR systems, tracking submissions, and preparing documents for employees and managers. Compensation & Benefits :

Support analysis of total rewards by preparing data for annual compensation reviews, bonus cycles, and benefits analysis. Organization Design :

Participate in activities to support the organization’s structure, including preparing job descriptions, roles, hierarchies, and reporting lines. HR Reporting :

Prepare monthly / quarterly / annual HR reports by gathering and cleaning data on headcount, new hires, and turnover for strategic analysis. Vendor Management :

Maintain relationships with external partners such as insurance providers, benefits brokers, training providers, and HR system vendors. Documentation :

Create, maintain, and improve HR guidelines, process checklists, and standard templates to support scalable operations. Plugged-In :

Stay up-to-date with HR operations trends and contribute to process and system improvements. Collaboration :

Work with stakeholders to complete projects timely and effectively; act as a trusted HR partner. Coaching :

Mentor interns, sharing knowledge and skills for day-to-day work. You may be asked to support any ad hoc tasks as required by the company. What We Look For In You

Proven Track Record :

3-5 years of hands-on HR Operations or HR Generalist experience. Education :

Bachelor’s degree (any field). HR Knowledge :

Strong practical knowledge of the Malaysian Employment Act 1955 and core HR operations, including payroll processing and statutory compliance (EPF, SOCSO, EIS, LHDN, HRDC). Domain Knowledge :

Ability to learn internal HR platforms (ATS, HRIS, etc.), blockchain / cryptocurrency industry knowledge, and overall business operations. Entrepreneurial :

Self-motivated, resourceful, and able to succeed in a fast-paced, agile environment. Analytical & Data-driven :

Meticulous with data; comfortable preparing reports and dashboards for strategic decisions. Operational Excellence :

High accuracy and quality standards and the ability to uphold them among peers. Integrity :

Sound judgment; experience handling sensitive and confidential data discreetly. Strong Opinions, Loosely Held :

Open to better ideas and continuous improvement with humility. Project Management :

Take ownership of responsibilities and ensure deliverables meet timelines. Leadership :

Self-motivated, able to work independently, and proactive in improving projects and workflows. Problem-Solving :

Ability to solve complex problems with data-informed reasoning and clear communication. People Skills :

Excellent communication; able to engage candidates, staff, vendors, and leaders. Growth Mindset :

Enthusiastic about learning and building a best-in-class HR function. Web3 Interest :

Keen interest in blockchain, cryptocurrency, NFT, Web3, and metaverse topics. Perks at CoinGecko

Remote Work Flexibility :

Work from anywhere; office space available in Malaysia / Singapore as needed. Flexible Working Hours :

No strict 9-5 structure. Comprehensive Insurance Coverage :

Life and hospitalization coverage for you and dependents. Virtual Share Options :

Virtual options with terms and conditions. Bonus :

Bonus eligibility with terms and conditions. Parking Allowance :

RM 150 or SGD 100 monthly. Meal Allowance :

RM 600 or SGD 400 monthly. Learning Allowance :

Annual budget of USD 500 (claim basis). Social Activity Allowance :

Subsidized portion of social activities (claim basis). Annual Company Offsite :

Annual in-person gathering for year-end reflections and activities. Seniority level

Mid-Senior level Employment type

Full-time Job function

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