Quality Assurance Specialist

Focuses on frontend and backend testing, data migration validation, and automated testing to ensure the system and data are working correctly post-migration.

Job Scope :

• Data Migration Testing : Ensure the accuracy and integrity of migrated data (user profiles, forum posts, histories, tags, labels, categories, etc.) through testing. Develop test cases for ETL (Extract, Transform, Load) processes to validate data consistency.
• Backend Testing : Focus on testing the agent platform and its backend systems (case management, reporting, ISvC / CRM integrations). Ensure the system's stability, performance, and correctness post-migration.
• Automated Testing : Write automated tests / scripts to check data migration pipelines, backend services, and APIs.
• Collaboration : Work with developers to address issues in the migration and backend processes and ensure smooth integration.

Key Skills :

Academic Requirements :

At least 5 years of min experience required.