Restaurant Supervisor
Pondok Ketam Viral, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We are seeking a Restaurant Supervisor to oversee the daily operations of our restaurant services at Pondok Ketam Viral. The ideal candidate will ensure smooth operations, excellent customer service, and high-quality food standards.
Responsibilities
- Supervise daily restaurant operations.
- Ensure high standards of customer service.
- Manage and train service staff.
- Monitor inventory and order supplies.
- Coordinate with kitchen and bar teams.
- Handle customer complaints and feedback professionally.
- Ensure compliance with health and safety regulations.
- Assist in menu planning, promotions, campaigns, and sales initiatives.
- Schedule staff shifts and manage labor costs.
- Maintain cleanliness and organization of service areas.
- Handle and report daily sales performance to management.
- Support management in achieving operational and financial goals.
Qualifications
Proven experience in restaurant or food and beverage service.Strong leadership and team management skills.Excellent communication and interpersonal abilities.Knowledge of health and safety regulations.Ability to work shifts, including weekends and public holidays.Able to travel to and work at Kelana Jaya location.Looking for local candidates (Malaysian citizens only).Attention to detail and problem‑solving skills.Customer-focused mindset.Experience with POS systems and inventory management.Ability to multitask in a fast‑paced environment.High school diploma or equivalent; hospitality or related degree preferred.Able to communicate effectively in English and Malay.Benefits
Competitive salary based on experience.Staff meal provided.Uniform provided.Hostel accommodation for male staff provided.Opportunities for career growth and development.Seniority Level
Mid‑Senior levelEmployment Type
Full‑timeJob Function
Management and ManufacturingIndustry
RestaurantsReferrals increase your chances of interviewing at Pondok Ketam by 2×.
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