Assistant Manager, Personal Loan

Promoting Personal Loan product to New To Bank and Existing To Bank customers

Actively cross sell on credit life insurance & credit card

Constantly identify new sales strategies and approach to increase individual and achievements

Participate, plan and support sales activities

Ensure all relevant income documents are obtained from customers to adequately support the application

Practice best sales practices and deliver excellent customer service

Ensure all customers' enquiries and complaints are handled promptly and efficiently

Unresolved complaints are to be escalated immediately to his / her superior

Ensure no misrepresentation of product feature, pricing, promotions and processes.

Job Responsibilities

• Promoting Personal Loan product to New To Bank and Existing To Bank customers
• Actively cross sell on credit life insurance & credit card
• Constantly identify new sales strategies and approach to increase individual and achievements
• Participate, plan and support sales activities
• Ensure all relevant income documents are obtained from customers to adequately support the application
• Practice best sales practices and deliver excellent customer service
• Ensure all customers' enquiries and complaints are handled promptly and efficiently
• Unresolved complaints are to be escalated immediately to his / her superior
• Ensure no misrepresentation of product feature, pricing, promotions and processes

Job Requirements

Seniority level

Employment type

Job function

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