Job Description - Assistant Executive Housekeeper (HOT0BM1N)
Job Number : HOT0BM1N
Work Location : Double Tree by Hilton Damai Laut , Jalan Damai Laut, Off, Jalan Teluk Senangin, 32200 Lumut, Negeri Perak Damai Laut 32200
An Assistant Executive Housekeeper supports all Housekeeping and Laundry operations, including developing team members to provide an exceptional guest experience.
What will I be doing?
As an Assistant Executive Housekeeper, you will assist in overseeing housekeeping operations to deliver excellent guest experiences. Responsibilities include :
- Overseeing Housekeeping / Laundry operations
- Managing budgets, stock, and schedules
- Supporting departmental targets, policies, and procedures
- Maintaining high standards in all areas
- Performing inspections and reporting issues
- Implementing policies, including Health and Safety
- Monitoring team performance and training
- Ensuring team knowledge of room categories and amenities
- Supporting communication and relationships within the hotel and with external partners
- Managing staffing levels and training
- Handling staff performance issues
- Deputising for the Executive Housekeeper
- Providing excellent guest service
- Supporting other departments as needed
What are we looking for?
Ideal candidates will have :
Experience in hotel / leisure / retail sector in a supervisory roleHigh school certificate or equivalentStrong commercial awareness and cost control skillsBasic computer proficiency, including Microsoft OfficeExcellent leadership and communication skillsCustomer service commitmentAbility to work under pressureGrooming standardsFlexibility and knowledge of Health and SafetyPreferred additional skills :
Familiarity with Property Management SystemsExperience managing a department and P&LHigh IT proficiencyWhat will it be like to work for Hilton?
Hilton is a leading global hospitality company, committed to providing exceptional guest experiences. Our team is dedicated to creating remarkable hospitality experiences worldwide, driven by our vision to "fill the earth with the light and warmth of hospitality."
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