Assistant Vice President (P6), Remittance Operation Services 1 1 1 1 1

To assist Section Head to ensure smooth operation. To supervise efficient discharge of duties and responsibilities by staff and ensure all transactions including department activities are processed in full compliance with customer’s instructions, Bank’s established rules, Service Level Agreement and procedures in cost effective and efficient manner.

People Management

• Coach and guide subordinates in terms of operational processes, skills and technical know-how in order to improve the staff productivity and to maintain consistency in operational support and delivery.
• To promote accountability and transparency, promote a sound compliance culture which reinforces ethical, prudent, and professional behaviour.
• To maintain key control aspect of the operations to ensure compliance with corporate requirements and risk mitigation thus reducing fraud losses / write-off and adjustments.
• Timely reporting of potential / actual breaches to the respective departments and branches.
• Address actual or suspected breaches of regulatory requirements or internal policies in a timely and appropriate manner.

Operations & Controls

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