Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
IT Application Support

IT Application Support

HABIB GroupAmpang Jaya Municipal Council, Selangor, Malaysia
29 hari lalu
Penerangan pekerjaan

We are seeking a dedicated and technically proficient Executive, Management Information System (MIS) – Application Support to be part of our Application Support Team. The successful candidate will be provided with the exposure in managing business-critical applications, managing end-user support, coordinating with vendors, and ensuring data security, system reliability, and smooth IT operations. Applicants with ERP Net Applications experience, particularly in retail, are highly encouraged to apply.

Responsibilities :

  • Provide timely end-user support and resolve issues via the helpdesk system.
  • Coordinate with vendors for ERP support, integrations, and issue resolution.
  • Manage user access rights and ensure compliance with IT security policies.
  • Perform regular system backups and ensure timely software updates.
  • Support IT projects including planning, testing, and training.
  • Monitor and optimize system performance to minimize downtime.
  • Document IT processes, system changes, and project activities.
  • Perform other ad hoc duties as assigned by the MIS or IT management.

Requirements :

  • Bachelor's degree in Computer Science, Information Technology, Business Computing, or a related field.
  • 1–3 years of experience in MIS, application support, or related IT roles.
  • Hands-on experience with ERP Net Applications is mandatory.
  • Prior experience in a retail business environment is highly preferred.
  • Strong understanding of retail business processes and system workflows.
  • Excellent problem-solving and communication skills to interact with business users and technical teams.
  • Knowledge of e-commerce systems and process mapping is an added advantage.
  • Basic understanding or experience with SQL scripting is an advantage.
  • Strong organizational skills and ability to manage multiple tasks effectively.

    • Seniority level : Executive

    Employment type : Full-time

    Job function : Information Technology

    Industries : Retail, Computer and Network Security, and IT System Custom Software Development

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    It Support • Ampang Jaya Municipal Council, Selangor, Malaysia