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Manager, Facilities Operations

Manager, Facilities Operations

Sunway Medical Centre Sdn BhdBandar Sunway, Selangor, Malaysia
16 jam yang lalu
Penerangan pekerjaan

Job Description :

Manage and oversee building service department to ensure smooth operations and provision of excellent customer service :

  • Plan and develop departmental goals and objectives. Monitor departments' performance eg. monitor budget / CAPEX, cost containment & cost-cutting strategies, analyze data, prepare reports, presentation, etc. Develops action plans and recommends changes.
  • Develop and review policies and Standard Operating Procedures (SOP) in accordance to company requirements / operational needs.
  • Implement and monitor departmental activities, projects and programs Ensure that the services are promptly delivered in the most optimal and cost-effective manner.
  • Ensure sufficient staffing to support the daily operations and allocate appropriate resources accordingly.
  • Ensure the proper maintenance and upkeep of building, facilities and equipment; make arrangements for repair and / or replacement of used and damaged equipment.
  • Coordinate projects and work activities with other departments and contractors.
  • Manage contracts for maintenance services provided by outside vendors if required.
  • Conduct regular inspections to ensure quality and standards are maintained.
  • Continuously monitoring customer feedback and analyzing trends and issues affecting customer satisfaction. Handle and resolve customer complaints.
  • PIC for all hospital-wide renovations in terms of M&E, regulated acts and end-user requirements with the contractors and consultants to ensure that the project / s are accomplished within the time-frame in terms of project time-lines, quality control, infection control, safety & security control with the respective departments.

Adherence and compliance to all statutory requirements including Bomba, Machineries Act, OSH Act, etc by :

  • Developing and implementing standard operating policies and procedures that are in line with the requirements of the relevant Acts, Statutes and Regulations.
  • Working closely with the Support Service / Safety & Health personnel in undertaking yearly Bomba site inspections / staff training / Fire Drills / etc for renewal of hospital license.
  • Preparing and undertaking all other site inspections for other license renewal such as passenger lifts, dumb waiters, etc.
  • Recommending of appointing of appropriate consultant, monitor and oversee monthly inspections and maintaining the appropriate records of the monthly electrical inspections.
  • Prepare and submit all necessary documentation and paperwork for timely renewal of all relevant licenses such as lifts, dumb waiters, etc. and which shall operate without downtime.
  • Work with the Quality Resource Department to ensure that all documents and licenses necessary for the yearly hospital license renewal are correct and complete includes submission for renovations / expansion of hospital premises.
  • Ensure compliance with laws, regulations, local authority requirements, SOP and policies.
  • Job Requirement :

  • Possess Diploma or Degree in Engineering or equivalent.
  • Minimum 5 years' of working experience in managerial capacity preferably in hospital industry.
  • Strong in facilities building maintenance skills.
  • Strong in Mechanical & Electrical system operation skills.
  • Strong troubleshooting and problem solving skills.
  • Technically fit for problem analytical skills.
  • Knowledge in mechanical / electrical / plumbing systems and relevant statutory legislation and regulations eg. OSHA, Factories and Machinery Act, Fire Service Act.
  • Buat amaran kerja untuk carian ini

    Operation Manager • Bandar Sunway, Selangor, Malaysia