Junior Business Analyst

Business Analyst, Program Management (MY & Regional), Technology, Cards, Group CFS

Interested candidates please submit your application through Jobstore.

Key Accountabilities

• Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency.
• Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements.
• Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in the form of reports.
• Ensure that all documents are safely kept and accessible for future reference.
• Assist with new releases and approve all User Acceptance Testing.
• Oversee implementation of a new system including data migration.
• Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues.
• Carry out research on how IT systems are used and suggest ways for system improvement and efficiency.
• Collaborate with the development team to build the design and specification of the permanent fix.
• Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery.
• Test the product to ensure that it meets user requirements, is technically sound, and does not impact existing modules before roll‑out.
• Upsell and build value for customers by proposing new features or services.

Requirements

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