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Mandarin Speaking Customer Service Representative - Salary up to MYR 4500 - Penang
TPKulim, Kedah, Malaysia1 hari lalu
Penerangan pekerjaanFluent in Chinese Good English communication skills (for internal communication and training) Previous experience in call center or customer service is a plus Excellent communication and interpersonal skills Willingness to work night shifts, including weekends and public holidays Currently based in Malaysia or open to relocating in Malaysia Competitive base salary + allowances Opportunity to work from home for the first 6 months Relocation support to Johor after the initial remote period (For Expats) Competitive salary and benefits package Professional training and career growth opportunities A diverse and inclusive workplace with supportive team culture Career growth opportunities in a reputable international company Entry level Full-time Customer Service Outsourcing and Offshoring Consulting
Mandarin Speaking Customer Service Representative - Salary up to MYR 4500 - Penang
Position : Mandarin Speaking Customer Service Representative
Job Type : Full-time
Compensation : Competitive Salary + Language Allowance + Health Benefits
Salary Package : up to MYR 4500
Overview
We are seeking a Mandarin-speaking Customer Service Representative to handle customer inquiries and provide accurate information across voice, email, and chat channels. The role requires strong communication in Chinese, professional English for internal interactions, and a commitment to delivering high-quality customer service.
Responsibilities
- Handle customer inquiries via voice, email, and chat in Chinese
- Provide accurate information, guidance, and follow-up on patient cases and service requests
- Ensure timely resolution of queries while maintaining high customer satisfaction
- Document interactions in CRM systems accurately and thoroughly
- Coordinate with internal teams and escalate cases when necessary
Requirements
What We Offer
Seniority level
Employment type
Job function
Industries
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Customer Service Representative • Kulim, Kedah, Malaysia
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