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User Growth / Operation
DupoinKuala Lumpur, Kuala Lumpur, Malaysia22 jam yang lalu
Penerangan pekerjaan1-2 years of work experience in a fast-paced or high-growth industry; fintech experience is a plus Proficiency in both English and Chinese (spoken and written) Strong communication and coordination skills across cross-functional teams A proactive team player with a growth mindset and willingness to learn Familiarity with operations tools, CRM systems, and basic data handling is a plus Work with a fast-growing fintech company shaping the future of digital finance Gain exposure to cross-border operations and trading activities Room to grow into roles across Operations, Compliance, or Sales Support Young, dynamic, and collaborative team culture We recognize and reward top talent with quarterly performance bonuses.
Key Responsibilities :
- Executing day-to-day operations related to EDMs, app push notifications, and bonus distribution
- Coordinating with internal teams (Product, Marketing, Sales) to resolve user issues and optimize workflows
- Monitoring user journeys to identify friction points and propose actionable improvements
- Assisting in performance tracking, campaign data reporting, and insights generation
- Managing internal documentation, trackers, and workflow tools to maintain accuracy and consistency
- Preparing regular data reports and assisting in performance analysis
- Supporting the end-to-end process of EDM and in-app messaging campaigns
Requirements :
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Operation • Kuala Lumpur, Kuala Lumpur, Malaysia