Title
Senior Executive eCommerce
Location
Petaling Jaya, Malaysia
Job Summary
Responsible for DKSH’s E-Commerce activity in Malaysia for our Consumer Goods Business Units. Working alongside a team of dedicated digital talent. Plays the role of key account management & strategic planning, data analytics, business & relationship development. Bringing many of the world’s favorite brands to all key E-Commerce platforms, and continually deliver the best online shopping experience to consumers.
Strategic Planning & Analytics
- Plans and assists in the merchandising and promotion campaigns for online channel
- Manages promotional mechanism (bundles set creation, discount promotion with e-commerce players)
- Manage stock fulfilment rate with e-retailers and clients
- Promotion price maintenance on SAP for all e-retailers / e-marketplaces & clients
- Assist in developing business plan and marketing and operational plan
- Ensure sales target achievement
- Build brand together with clients
- Monitor and evaluate outcome of implementation
- Monitor sales performance vs approved A&P budget
- Execute trade claims recovery from clients within the contractual terms and responsible for A&P
- Accurate price maintenance in accordance to contractual terms
- Minimize unnecessary cost & risk which impact P&L
- Robust in research and analysis of new online opportunities
- Regularly analyze trade returns and develop action plans to drive down returns or errors in delivery
- Assist in financial reconciliation supervision (accounts receivable and accounts payable)
- Business reviews and Post sales reporting.
Business Development
New channel expansion & terms negotiationsBuilding strong business relationships – with client and stakeholders, within the team, departments, and business unit.General Tasks
Communicate / interact the online business plan to all operational departments and business unitsAssist in expansion of E-Commerce business opportunities in mobile / social commerce and cross-border tradeAny other ad-hoc tasks and duties as assigned by the superiorJob Requirements
Bachelor’s degree Business or Economics or any relevanceMinimum 3-4 years’ experience in a similar role, at an e-commerce platform, brand, or distributor Prior experience in a company known for eCommerce or online fulfilment operations related to the logistics industry is an added advantageDigital savvy with knowledge of E-Commerce business models, operations, technologyExperience managing E-Commerce channelsStrong commercial and negotiation skillsManagement consultancy experience is a plusPlus point if familiar with using SAPGood finance and account knowledge and hands-on experience on business process design, process architecture, and process levelsConsumer-first mindset, team-playerStrong passion in E-Commerce and business acumenAbility to multi-task and possess excellent communication skillsEntrepreneurial mindset that is driven, flexible and willing to learnDeliver on deadlines with agility and adaptabilityPositive attitude and have a change agent mentalityGood level of computer literacyDemonstrate ability to work independently and in teams at all levels within DKSH and with external partiesStrong critical thinking and problem-solving skillsSeniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
#J-18808-Ljbffr