Relationship Management, East Coast (Kuantan / Kuala Terengganu / Kota Bharu)

As a high-performance organisation, we offer our services through all our branches operating nationwide. Our key initiatives are driven by various action-plans to create a high level of engagement while nurturing the core values of S.M.I.L.E among the Talent Capital of the Bank.

Talent management and development are the cornerstone of our operations. We are continuously scouting for the right talents to fill up the roles as Relationship Management at our East Coast Regional Centre .

Responsibilities

• Marketing, solicit and credit evaluation for the network / business units.
• Propose suitable Bank’s products that fit customers’ business needs.
• Comply with internal and external standards, risk and compliance requirements in all financing application activities.
• Provide end-to-end customer relationship management which includes :
• Monitoring the completion of legal documentation, collection of Condition Precedent until disbursement of the financing.
• Plan, manage and monitor collection and post disbursement activities including conduct of Annual Review.
• Manage request for changes to terms of financing (pre and post disbursement).
• Ensure full compliance to all set external and internal rules, policies, standard operating procedures and client charters.
• Ensure that competency and motivation of staff in the region are kept at the highest level.
• To ensure staffs to comply and report on Anti Money Laundering (AMLA), frauds and defalcations breaches of Employee Code Of Conduct, robberies & burglaries and any other matters deemed required from time to time.

Requirements

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