Global Consulting Operations Coordinator

Global Consulting Operations Coordinator

Mintel Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.

The Consulting Operations team sits at the heart of our global Consulting team. It supports the growth of the team by designing and implementing processes for everyone to manage workflow and measure performance.

We have an exciting opportunity to join this team as a Data Coordinator, which will have a critical role in supporting the regionally-based Directors of Operations in their day-to-day activities.

In this role, you will play a crucial role in ensuring accuracy across multiple systems and platforms, reconciling opportunities and revenue streams, and supporting operational reporting. You should be a problem-solver with strong time-management skills, a keen eye for detail, and the ability to communicate effectively across teams. The ideal candidate has some professional experience handling large volumes of data and is familiar with Excel, a plus if they have experience in Dynamics and Kantata.

What You Will Be Doing

• Opportunity Management : Reconciling incoming opportunities in Dynamics, ensuring all data is accurate and up-to-date for daily regional Triage team meetings.
• Folder Management : ensuring that the regional teams files are maintained according to global best practices.
• Revenue Reconciliation : Ensuring recognised revenue aligns across multiple platforms, including Dynamics, Kantata, and Accounting sheets.
• System Auditing : Verifying that all opportunities are logged correctly in Kantata, with accurate revenue and margin information. You will also maintain data consistency across Salesforce and Kantata.
• Producing Client Pulse Reports : using defined performance criteria
• Pipeline Review : Regularly reviewing and validating pipeline accuracy between Salesforce and Kantata, addressing any discrepancies.
• Project Management Support : focusing on the day-to-day support of one specific area of the global consulting business
• Month-End Reconciliation : Providing support during the month-end reconciliation process, ensuring all metrics are up-to-date and reporting is consistent.
• Kantata Time-Tracking : auditing to ensure globally consistent and accurate time-tracking

Who We Are Looking For

What We Offer

Mintel is an equal opportunity employer that committed to the strength of an inclusive workplace.

#J-18808-Ljbffr