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Assistant Sales Manager / Sales Manager

Assistant Sales Manager / Sales Manager

Sunway Velocity Hotel Kuala LumpurCheras, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

Basic job purpose :

The key objective is to grow incremental and new sales for the business while simultaneously reducing customer turnover.

Roles & responsibilities :

  • Responsible for Goverment Room & Event Sales Segment for the hotel.
  • Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
  • Update action plans and financial objectives quarterly.
  • Identify new markets and business opportunities and increase sales.
  • Represent Hotels in various events and exhibition.
  • Promptly qualifies all sales leads. Responds within 24 hours to all inquiries, leads and correspondence from prospects, customers and referral.
  • Effectively plan calls, maintenance of existing accounts while focusing on new accounts to increase the overall customer base.
  • Adequately services all accounts as assigned by the DOS / DOBD. Sales calls required by the Sales Manager are a minimum of 25 per week.
  • Increase sales to meet or exceed all established sales goals as outlined in the marketing plan.
  • Follow up and carries out all established office policies and procedures. Properly maintains all files and accounts to established guidelines (follow up system).
  • Maintains a professional appearance in accordance to the guidelines set by the hotel.
  • Reacts promptly to requests by the SGM / DOBD for reports and other assignments by their given due dates.
  • To attend business related functions within your area of responsibility.
  • To understand & adhere to the Quality Service Standards (QSS) set by the hotel.
  • To perform any other duties as assigned by the Management from time to time.
  • Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

Skills & experience :

  • Degree / Diploma in Hospitality Management or related.
  • Extensive knowledge of sales and proven ability to plan and execute sales target effectively with a strong sense of detail.
  • Minimum 2 - 5 years experience in hospitality industry with proven sales track record.
  • Capable of creating and implementing sales strategies that will ensure achievement of set goals and target.
  • Able to handle both rooms and catering functions.
  • Possess good interpersonal skills.
  • Possess own transportation.
  • Knowledge of current hospitality industry trends.
  • Job Type : Full-time

    Pay : From RM4,000.00 per month

    Benefits :

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Application Question(s) :

  • How long is your notice period?
  • What is your expected salary?
  • Education :

  • Diploma / Advanced Diploma (Preferred)
  • Experience :

  • Hotel Sales department : 2 years (Required)
  • Assistant Sales Manager : 1 year (Required)
  • Work Location : In person

    Buat amaran kerja untuk carian ini

    Assistant Sales Manager • Cheras, Selangor, Malaysia