Job Description
The Head of Distribution will be responsible for the development of the business plan and strategic growth of the business within the Agency & Brokers segment. Maintain and develop strong relationships with agents, local brokers and clients to meet the Company’s targets.
Primary Details
Time Type : Full time
Worker Type : Employee
Responsible for the development of the business plan and strategic growth of the business within the Agency & Brokers segment. Maintain and develop strong relationships with agents, local brokers and clients to meet the Company’s targets. Overall leader of the Agency & Brokers Business to ensure proper guidance and clear goals are conveyed to all staff within the Agency & Brokers Business Unit.
The Opportunity
- Responsible for the strategy definition, strategy execution, agency servicing and business performance of Agencies and Brokers in country.
- Enabling our Agencies & Brokers to provide valuable service and continuously enhance customer relationship
- Build customer loyalty aligned with our QBE value proposition
- This role has P&L responsibility for the channel (i.e. agency and local brokers), which includes all associated tasks and activities for strategy, growth, profitability, business planning, performance management, people management etc.
Your new role
Initiate, facilitate and capitalize on change and innovations, such as e-business platform (Qnect) and customer relationship management processesContribute to the achievement of the operating plan through effective services and development of the existing client base and growth of new businessEnsure all compliance is adhered to in managing people and the provision of information, products and services to customers; & also ensure Agencies & Brokers to comply with Insurance Authority’s regulations & requirementsIdentify opportunities for process and procedural improvementsBuild and maintain strong relationships with key stakeholdersEstablish and develop relationships and promote company image at a senior level with key clientsRepresent QBE’s interests, as requested, with internal and external groups, and through participation in industry forums and corporate activityOversee the review of existing portfolios and recommend strategies for increased growthPresent market intelligence regarding sales and major account movementsSupport the launch of new products and servicesMotivate and develop the team by demonstrating good leadership behaviors and through the use of management best practice, to enable development of staff to support the achievement of business goalsAbout You
Ability to delivery on agreed targetsSales ability and techniqueChange management skillsStrong influential skillsExperience in insurance industry with at least 10 years’ experience managing large teamsExperience in managing Agents' relationship and business development with large financial institutionsExperience of Digital distributionExperience of achievement through innovation and customer segmentation in market that are mature, technical & saturated by a diversity of competitorsAdvanced knowledge of insurance sales / business development functionStrong knowledge of statutory / regulatory regimeAbout QBE
What if you could have a positive impact – at work and in the world?
At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success.
Benefits
Flex and hybrid working optionsWork from home policyPaternity leaves matching with maternity leaveWell-being programsPensionsMedical benefitsGlobally, access to online learning via LinkedIn LearningOn top of annual leaves, 3 additional days off (Family care leaves)Study leaveMarriage leaveInternal Appreciation program with points to redeem nice merchandize and life experiencesQBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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