Retail Associate | Timberland

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Built for the Bold. Become a Guide. Inspire Adventure. Build Something That Lasts.

At GMG, we don’t just sell — we stand for something greater. With over 45 years of experience and a portfolio of 120+ global and homegrown brands, GMG is one of Asia and the Middle East’s leading well-being companies. We represent icons like NIKE, The North Face, VANS, Columbia — and the original outdoor lifestyle pioneer, Timberland .

Timberland is more than a boot — it’s a belief. In craftsmanship. In sustainability. In doing what’s right. Now, we’re looking for passionate, purpose-driven Retail Associates who are ready to bring that belief to life.

Your Role : Retail Associate – Timberland Malaysia

As a Timberland Retail Associate, you’ll be a product expert, a brand storyteller, and a customer experience champion. You’ll connect people not just to premium products, but to a legacy of exploration, innovation, and environmental responsibility.

What You’ll Do

• Deliver an Outstanding Customer Experience
• Be the welcoming face of Timberland in-store
• Listen actively and recommend products that fit the customer’s lifestyle, purpose, and values
• Drive meaningful conversations around sustainability and craftsmanship
• Support Store Success
• Achieve sales targets through exceptional service and product knowledge
• Increase store performance metrics : UPT (Units Per Transaction), ATV (Average Transaction Value), conversion rates
• Build customer loyalty through consistent, personal engagement
• Ensure Operational Excellence
• Manage POS transactions, store opening / closing, and cash handling with accuracy
• Assist with stock replenishment, inventory control, and visual merchandising
• Maintain a clean, organized, and brand-right retail environment
• Be Part of the Movement
• Participate in product launches, in-store activations, and brand campaigns
• Support zero-loss efforts through vigilance and operational discipline
• Embody Timberland’s values in every interaction — authenticity, courage, integrity, and purpose

Who We’re Looking For

Why Timberland x GMG?

Built for the Bold

If you believe in bold moves, honest work, and building a better future — you belong at Timberland.

GMG is an equal opportunities employer and welcomes applications from diverse candidates.

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