IT Administrative Assistant

We are seeking a skilled IT Administrator to maintain and support our company’s IT infrastructure, including networks, hardware, software, and security systems. The ideal candidate will ensure smooth IT operations, provide technical support to employees, and implement best practices for system reliability and security.  [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-57-codebox-job-it-administrative-assistant]

Key Responsibilities -IT OPEX and Cloud (SaaS) Cost Management -Track and analyze IT operational expenses (cloud services, SaaS, licenses, support contracts). -Monitor cloud spending (AWS, Azure, GCP) and optimize resource allocation. -Identify cost-saving opportunities (e.g., reserved cloud instances, license consolidation). -Review SaaS usage (e.g., Zoom, Slack, Salesforce) and eliminate unused licenses. -Forecast IT spending and align with financial planning. -Generate OPEX vs. CAPEX reports for IT leadership. -Software Maintenance and Support  -Apply patches, updates, and bug fixes to keep software secure and functional. -Test new versions before deployment to avoid disruptions. -Schedule downtime for maintenance with minimal business impact.  -Schedule regular backups of critical application data. -Test recovery procedures to ensure business continuity.   - IT Support and Troubleshooting -Provide Level 1 / 2 technical support to end-users (hardware, software)   -Assist with onboarding / offboarding employees (account creation, access permissions). -Social Media Management -Design graphics, videos, and written posts (or collaborate with designers). -Schedule posts for all social media accounts. -Document and Communicate Use tools like Jira and Confluence to track progress and clearly communicate technical solutions across teams.   🌟 Why Join 57codebox? -✨ Challenging and Rewarding Work : Get involved in real projects with real impact. -📚 Grow with Us : Broaden your tech stack, learn from senior engineers, and sharpen your skills. -🤝 Supportive Team Culture : We collaborate, learn, and win together. -💰 Attractive Package : Competitive salary and benefits designed to support your lifestyle.