Technical Sales Account Manager (Machinery)

Technical Sales Account Manager (Machinery)

Join a leading multinational corporation with a global presence and operations across multiple continents. Known for innovation, quality, and a customer-focused approach, the company leverages advanced technology and a diverse workforce. With a strong commitment to sustainability, it drives growth and builds strong customer relationships in Southeast Asia.

Responsibilities

• Regularly visit customer sites to assess their needs and proactively generate opportunities for services, spare parts, and equipment upgrades.
• Lead the promotion and sales of service offerings, spare parts, and modernization solutions based on customer requirements and market potential.
• Manage coordination between global and local teams to ensure efficient handling of service inquiries, quotations, and order fulfillment.
• Develop strong, long-term relationships with customers through regular interaction and on-site engagement.
• Provide expert technical and commercial advice on spare parts, service solutions, and machine modernizations.
• Willing to travel up to 50% across Southeast Asia, including Malaysia, Thailand, Vietnam, India, Indonesia, and Pakistan.
• Analyze service reports, take follow-up actions, and ensure timely resolution of customer issues.
• Contribute to identifying and implementing strategies to grow the service business.
• Maintain close contact with international teams to exchange best practices and drive continuous improvement.

Qualifications

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