Presales Engineer

CDNetworks Federal Territory of Kuala Lumpur, Malaysia

Talent Acquisition | Hiring IT Sales & Technical Support in Malaysia

Overview : CDNetworks’ Pre‑Sales Engineer ensures a high level of customer satisfaction by monitoring, maintaining, troubleshooting our global CDN infrastructure; handling customer support issues promptly, effectively and conclusively to ensure smooth performance and availability of our services.

Job Responsibility

• Partner with the Sales team to provide technical consultation and qualification to prospective customers during the pre‑sales engagement process, including technical trial evaluations, objection handling, onsite troubleshooting and follow‑up activities.
• Develop technical solution design documents and technical proposal write‑ups to drive Proof‑of‑Concepts and provide compliance responses to RFQs and tenders.
• Deliver effective product demonstrations and presentations to articulate how to incorporate CDNetworks’ Security solutions into customer architecture and operations to derive business value.
• Work closely with Product Management, Engineering and Business teams to convey customer feedback as input to CDNetworks’ technology roadmaps.

Requirement

Additional Information

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