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Business AnalystVDart Software Services Pvt. Ltd. • Kuala Lumpur, 14, Malaysia
Business Analyst

Business Analyst

VDart Software Services Pvt. Ltd. • Kuala Lumpur, 14, Malaysia
22 hours ago
Job type
  • Quick Apply
Job description

Job Title : Business Analyst

Location : Kuala Lumpur

Type : Contract 1 Year

Job Summary :

A highly skilled Business Analyst with over 5 years of experience in business process mapping, requirements gathering, and solution analysis. Demonstrates strong analytical thinking, systematic problem-solving abilities, and proven expertise in supporting international sales and service processes. Adept at collaborating with cross-functional teams, facilitating stakeholder workshops, and delivering clear and actionable documentation. Fluent in both Chinese and English, with excellent communication and presentation skills. Able to perform effectively under pressure, manage multiple priorities, and drive process improvements to support business growth and operational efficiency.

Key Responsibilities :

  • Gather, analyze, and document business requirements from stakeholders and end-users.
  • Translate business needs into clear functional and technical specifications.
  • Conduct requirement workshops, interviews, and meetings to understand process gaps and needs. Map existing business processes, identify inefficiencies, and recommend improvements.
  • Develop future-state process flows using standard methodologies (e.g., BPMN).
  • Drive continuous improvement initiatives across business functions.
  • Analyze and support business operations related to international sales / service workflows.
  • Work with global teams to streamline processes across multiple regions.
  • Ensure alignment with business policies, regulatory requirements, and operational standards.

Required Qualifications

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
  • Minimum 5 years of experience as a Business Analyst.
  • Strong experience in business process mapping, requirements gathering, and gap analysis.
  • Proficient in BA methodologies such as Agile, Waterfall, SDLC, and BPMN.
  • Excellent communication and presentation skills.
  • Experience working on international sales / service process projects.
  • Preferred Qualifications

  • Experience with tools like JIRA, Confluence, Visio, Lucidchart, or Power BI.
  • Exposure to CRM, ERP, or sales / service domain technologies.
  • Experience working in multi-national or regional project environments.
  • Benefits :

  • Competitive salary with annual performance bonuses.
  • Comprehensive medical coverage and wellness programs.
  • Professional training and career advancement opportunities.
  • About VDart

    We are Purpose Driven, High Growth and a Great Place to Work Certified Organization!

    VDart is one of the fastest growing talent management and digital solution providers established in the year 2007. As part of our continued Global Growth Strategy, we are excited to bring digital capabilities to Malaysia. VDart Malaysia Sdh Bhd will serve as our Regional Headquarters for ASEAN region. We are committed in bringing world class technology, build strong digital talent pool in emerging technologies and transform how businesses leverage technology in Malaysia. We serve various customers including Fortune 100 companies across various domains globally. VDart partners with industry leaders in Cloud, Intelligent Automation, IoT, Customer experience, and Security solutions. With distinct digital practices, we help our partners to build for tomorrow by reimaging their business today. From helping our partners to bridge talent in product development and embedded software, we provide resources and solutions globally across a wide range of industries, from automotive and mobility to energy, healthcare, and life sciences, manufacturing, consumer industries, and beyond.

    Come join us to create the digital future!

    VDart : Digital Consulting & Staffing Solutions

    VDart is a leading digital consulting and staffing company founded in 2007 and headquartered in Alpharetta, Georgia. VDart is one of the top staffing companies in USA & also provides technology solutions, supporting businesses in their digital transformation journey. Digital consulting services, Digital consulting agency

    Core Services :

  • Digital consulting and transformation solutions
  • Comprehensive staffing services (contract, temporary, permanent placements)
  • Talent management and workforce solutions
  • Technology implementation services
  • Key Industries : VDart primarily serves industries such as automotive and mobility, banking and finance, healthcare and life sciences, and energy and utilities. VDart - Products, Competitors, Financials, Employees, Headquarters Locations

    Notable Partnership : VDart Digital has been a consistently strong supplier for Toyota since 2017 Digital Transformation Consulting & Strategy Services | VDart Digital , demonstrating their capability in large-scale digital transformation projects.

    With over 17 years of experience, VDart combines staffing expertise with technology solutions to help organizations modernize their operations and build skilled workforce capabilities across multiple sectors.

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    Analyst • Kuala Lumpur, 14, Malaysia

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