Analyst - Credit Assessment (6 Months)

Job Description

The role involves assessing customer risk, setting and approving credit limits, analyzing credit exposure, and managing credit terms and securities for higher‑risk accounts. It includes approving risk categories, releasing blocked orders, and escalating approvals beyond authority levels. The position also supports sales teams on credit issues and aids senior credit and risk management personnel as needed.

Where do you fit in?

The role involves assessing customer risk, setting and approving credit limits, analyzing credit exposure, and managing credit terms and securities for higher‑risk accounts. It includes approving risk categories, releasing blocked orders, and escalating approvals beyond authority levels. The position also supports sales teams on credit issues and aids senior credit and risk management personnel as needed.

What's the role?

This is a 6‑month short term contact role.

Manage Credit Risk

Responsible for the risk assessment of customers, negotiating and managing security arrangements, establishment of appropriate credit limits with necessary MOA and the analysis of the overall credit exposure. Also, make proactive and reactive calls to update customer master data in system. Responsible for ad hoc task as required.

Ensure compliance with Global Downstream Credit policy, OCM standards & SOX controls. Manage security arrangements to ensure timely actions taken to renew or replace expiring security instruments.

Manage Accounts Receivable

Responsible for ensuring that both ‘Proactive’ and ‘Reactive’ credit control takes place and ensuring that customers’ debt is collected in line with contracted payment terms. The authority’s decision would also need to be executed and documented by this role. Recognize financial risk situations in Trade Receivable Accounts. Exercise manual blocking of orders on high financial risk and seriously delinquent accounts. Recommend A / R provisions for bad debt.

Dimensions

• Countries / Businesses covered : MY
• ERP : GSAP, H3, High Radius, Sales Force

Key Challenges

Have the ability to discuss issues concerning credit issue whilst still trying to maintain relationship wherever possible. The ability to negotiate effectively is a key requirement together with strong, but firm interpersonal skills.

Maximizing commercial opportunities where credit can play a part in delivering strong margins whilst taking acceptable credit risks. This will require creating good working relationships with the local Sales Teams, and strong levels of commercial knowledge across all lines of business.

Qualifications

Required Skill

This role requires a results‑focused team player, with strong communication skills both written & verbal. High influencing skills and ability to deal with conflict effectively and challenge the business when necessary.

What We Offer

We’d like you to know that Shell has a bold goal : to become one of the world’s most diverse and inclusive companies. You can get to know more about how we’re working towards that goal, click here .

Shell Business Operations (SBO) in Malaysia

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.

SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever‑changing business environment.

Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever‑changing business environment.

Disclaimer

Please note : We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell / Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.

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