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Senior Network Engineer

Senior Network Engineer

BOFFO SDN BHDKuala Lumpur, Kuala Lumpur, Malaysia
11 hours ago
Job description

Overview

We are seeking a highly skilled and customer-focused Senior Network Engineer to join our team. This role is embedded within a client’s environment to provide expert-level support, proactive network optimization, and strategic guidance for managed network services. You will be the go-to technical resource, ensuring the reliability, performance, and security of the client’s network infrastructure.

Key Responsibilities

  • Deliver day-to-day operational support for managed network services (routing, switching, wireless, security).
  • Troubleshoot and resolve complex network issues, escalating to TAC when needed.
  • Monitor network health and performance using dashboards and analytics tools.
  • Assist in network upgrades, migrations, and new deployments.
  • Conduct network audits and recommend performance improvements.
  • Maintain accurate documentation of configurations, incidents, and changes.
  • Provide regular reports and updates to stakeholders.
  • Conduct workshops and training sessions for client teams.
  • Collaborate with internal engineering and support teams to resolve escalated issues.

Required Technical Skills

  • Strong understanding of IP networking, routing protocols (BGP, OSPF, IS-IS), and MPLS.
  • Experience with managed network platforms (e.g., Aruba Central, Cisco Meraki, Juniper Mist).
  • Familiarity with network security technologies (firewalls, VPNs, NAC).
  • Proficiency in CLI environments and scripting (Python preferred).
  • Hands-on experience with enterprise-grade hardware (e.g., MX, QFX, EX series).
  • Soft Skills

  • Customer Focus : Builds trust and maintains strong relationships with clients.
  • Communication : Clear and effective verbal and written communication.
  • Problem-Solving : Analytical and resourceful in resolving complex issues.
  • Adaptability : Thrives in dynamic environments and adjusts to evolving needs.
  • Collaboration : Works well with cross-functional teams and stakeholders.
  • Time Management : Prioritizes tasks and meets deadlines under pressure.
  • Initiative : Proactively identifies and addresses potential issues.
  • Professionalism : Maintains integrity, confidentiality, and accountability.
  • Qualifications

  • Bachelor’s degree in Computer Science, Engineering, Information Technology or related field.
  • Relevant certifications preferred :
  • Aruba Certified Mobility Associate (ACMA)

  • Cisco Certified Network Professional (CCNP)
  • Juniper Networks Certified Internet Specialist (JNCIS)
  • ITIL Foundation (for managed services context)
  • Why Join Us?

  • Work with cutting-edge network technologies.
  • Be part of a collaborative and innovative team.
  • Opportunity to grow your career in a client-facing technical role.
  • Competitive salary and benefits package.
  • What We Offer

    At BOFFO SDN BHD, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy a range of benefits including health insurance, training and development opportunities, and flexible work arrangements to help you maintain a healthy work-life balance.

    About Us

    BOFFO SDN BHD is a leading information and communication technology company that provides innovative solutions to clients across various industries. With a strong focus on excellence, innovation and customer satisfaction, we are constantly seeking talented individuals to join our dynamic team and contribute to our continued success.

    Apply now and become a part of our growing network engineering family!

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    Network Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia

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