Spa Therapist

Overview

Traders Hotel by Shangri-La, located in the heart of Kuala Lumpur city center, is looking for a dynamic, multi-skilled Spa Therapist to deliver professional spa treatments and services while maintaining high hotel standards, managing treatment rooms and supplies, handling guest bookings and inquiries, promoting and selling spa products and services, and ensuring accurate sales and administrative reporting.

Department : Health Club & Spa

Reports To : Director of Operation

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Key Responsibilities

• Conduct intensive spa treatments including massages, facials, and body treatments in line with hotel standards.
• Inspect and prepare treatment rooms before shifts and prior to each service.
• Ensure adequate stock of guest amenities, towels, robes, and treatment supplies.
• Assess guest needs, diagnose skin types, and recommend suitable treatments.
• Explain treatment benefits, procedures, and product details to guests.
• Deliver treatments with attention to detail for a relaxing guest experience.
• Promote and sell spa products and upsell treatments to guests.
• Manage bookings, guest records, and respond to inquiries promptly.
• Monitor and replenish supplies, process requisitions, and track fast-moving items.
• Operate POS and Opera systems, process payments, and prepare sales reports.

Skills And Qualifications

Seniority level : Entry level

Employment type : Full-time

Job function : Management and Customer Service

Industries : Hospitality, Travel Arrangements, and Food and Beverage Services

Additional Information

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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