Product Manager, Payments

Get to know the GXBank team :

GX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.

Get to know the Regional Product and Design Team :

We’re a regional team formed to build out our digital banks in Malaysia (GXBank) and Singapore (GXS). As part of the Product Team, you will lead some of our highest impact, strategic projects across the region. You’ll be responsible for raising the bar, delivering projects that require complex stakeholder management and coordination across multiple cross-functional teams.

We like creative hustlers, people who can think outside the box, motivate and get stuff done even if it seems impossible. We work fast, push the boundaries, try new things and sometimes they don’t work, so we embrace failure and lifelong learning.

The Day-to-Day Activities :

• Conceptualise, spearhead product development by leveraging technology, data, partnerships, in order to execute and create best in class value propositions for our target customers.
• Own and manage full end to end product life cycle management, from ideation / conceptualization / iteration, pricing, profitability, financial strategies, portfolio analysis, system testing, go to market initiatives, pre and post launch activities and longer term sustainability.
• Execute the strategic planning rhythm to ensure follow-through of the functional deliverables via discussions, updates and action-tracking.
• Work with the business head on relevant business products for the target segment.
• Drive acquisition, activation and usage, retention, cross sell and upsell.
• Work with operations / tech on end to end delivery of service.
• Work with service to ensure best in class service delivery.
• Ensure all products fulfil all regulatory requirements.
• Work with the business head to define system specifications and participate in UAT testing for new and enhanced products.
• Drive digitization initiatives to automate processes as part of the overall wealth capability roadmap.
• Work closely with the various Products team, Sales & Distribution to explore new financing initiatives on product launches.
• Perform periodic review, update and implementation of compliance control in accordance with Bank's standards.
• Keep abreast with market updates to ensure product relevancy.
• Solve for unit economics at a product and customer level.

The must haves :

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