Head of Finance - Business Processing Centre

Head of Finance - Business Processing Centre

We are seeking a Head of Finance Operations to establish and lead our global back-office hub in Kuala Lumpur, Malaysia. This role requires a proven leader with expertise in financial services operations, regulatory compliance, and transformation initiatives.

Responsibilities

• Develop and execute a global back-office operations strategy aligned with business objectives
• Establish and scale Malaysia as a key hub for international operations
• Lead large-scale transformation and process automation initiatives
• Design, implement, and optimize workflows, policies, and procedures with measurable KPIs
• Ensure compliance with SLAs, regulatory requirements, and risk frameworks
• Oversee technology adoption (ERP, workflow automation, RPA, BI dashboards) to improve reporting and efficiency
• Build and manage a team of 30-50 FTEs across multiple functions, fostering collaboration and accountability
• Provide mentorship, succession planning, and training to support professional growth
• Monitor performance against KPIs (e.g., processing times, error rates, cost per transaction) and report to senior leadership
• Partner with compliance, technology, and business units to deliver on shared priorities
• Represent the function to external service providers and key clients

Requirements

USD 5M, multi-country scope)

Nice to Have :

Why Join Us

Competitive base salary with performance bonus

Comprehensive health insurance and wellness benefits

Annual training and professional development budget

Clear career progression opportunities within a global financial services company

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