Regional Senior Executive, Retail Operations

About You

As a member of the team, you will take responsibility for one of the largest retail automotive team in Malaysia. In this role, you will work directly with the Regional Head of Retail Operations to achieve Carsome’s vision, mission, and strategic goals which play a critical role in the success of the brand. You will also be working closely with counterparts to optimize and implement processes; leading cross-functional initiatives along with regional and local teams to improve the retail end-to-end process.

Your Day-to-Day

• Design and implement sales and operations related systems regionally to optimize business operations
• Design and implement target operating models, SOPs & ensure compliance from local teams
• Design and implement OKRs for the local team, with ongoing follow-ups to ensure alignment and track performance
• Work with the data team to improve the dashboards (sales & operation related data) and to ensure data accuracy.
• Branch Efficiency study on a monthly basis, leveraging data alongside broader strategic factors
• Analyze gaps in the system to obtain the best cost-effective operations
• Excellent at coordinating information and data requirements to the product team to support system enhancements.
• Ability to utilize expert knowledge and understanding of all interdependencies between business processes and metrics development
• Work both regionally and cross-functionally with relevant stakeholders

Your Know-How

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