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Senior Manager, HRBP
Razorpay CurlecKuala Lumpur, Kuala Lumpur, Malaysia17 days ago
Job descriptionOwn and execute People Strategy, employee lifecycle processes, and Admin operations across both markets. Ensure compliance with local employment laws in Singapore and Malaysia in all HR practices and policies. Maintain and continuously improve HR operations and administrative excellence in line with local needs and global standards. Lead performance management processes, including goal setting, performance reviews, and development planning. Provide coaching and support to managers on performance-related matters and employee development. Implement programs to recognize and reward high performance. Lead stakeholder engagement across diverse geographies and senior leadership, acting as a thought partner to business heads. Partner with Talent Acquisition for seamless workforce planning and hiring; no direct reporting lines from TA. Address complex employee relations issues, providing guidance on conflict resolution and disciplinary actions. Foster a positive work environment by implementing best practices for employee engagement and satisfaction. Ensure compliance with employment laws and company policies, conducting investigations and resolving issues as needed. Ensure compliance with employment laws, regulations, and company policies. Manage risk related to HR activities and develop strategies to mitigate potential issues. Stay updated on HR best practices and legal requirements to advise the organization accordingly. Lead or participate in regional HR projects and initiatives aimed at improving HR processes and systems. Manage HR budgets and resources effectively. Design and execute employee engagement, retention, and development initiatives aligned with Razorpay's people-first culture. Drive change management, organizational design, and cross-border cultural alignment to ensure smooth transitions and consistent employee experience. Develop frameworks for learning, wellness, and leadership development in collaboration with the central India HR team. 8-10 years of strong HRBP / generalist experience, preferably in fast-paced, high-growth, or startup environments. Demonstrated experience working across multiple geographies, with local labor law knowledge in Singapore and Malaysia. Proven ability in org design, performance management, change initiatives, stakeholder management, and culture building. Excellent interpersonal and communication skills, with the ability to build relationships with senior leadership and employees. Experience managing employee lifecycle and engagement across distributed teams. Strong problem-solving and communication skills; ability to influence without authority. Bachelor's degree in Human Resources or related field; MBA preferred. Prior experience managing Admin or office operations is a plus. Experience with HRIS systems and HR metrics. Base Location : Kuala Lumpur (with periodic travel to Singapore, as required) Reports to : India HR Team Dotted-line Reporting : KL & SG Leadership Play a pivotal role in shaping Razorpay's Southeast Asia people strategy. Join a high-impact, innovation-driven team working at the intersection of fintech and SaaS. Exposure to cross-border HR practices, with strong mentorship and strategic alignment with India's HR leadership. Competitive total rewards framework, and the opportunity to grow with one of the world's fastest-growing fintech brands.
About Us
Razorpay is India's leading full-stack Payments and Banking Platform, powering the digital financial infrastructure for over 10 million businesses. Founded in 2015, Razorpay enables businesses to accept, process, and disburse payments with ease, while offering innovative products across Payments, Capital, and Banking. Backed by marquee investors like Sequoia Capital India, Tiger Global, and Y Combinator, Razorpay is transforming the way businesses manage money and scale sustainably.
As part of its international expansion strategy, Razorpay acquired Curlec, a Kuala Lumpur-based full-stack payments solution, to establish a strong presence in Southeast Asia. Curlec has since become an integral part of Razorpay's vision to simplify financial operations for businesses across the region. Building on this momentum, Razorpay is now expanding into Singapore, marking its next strategic step in the Southeast Asia growth journey.
Role Overview We are looking for a Senior Manager - HRBP to lead our people practices across Singapore and Kuala Lumpur, overseeing both HR Business Partnering and Admin responsibilities for the regions. The role requires strong stakeholder management across geographies, deep understanding of local labor laws in both SG and KL, and a strong cultural alignment with the India HR team.
This role will report into the India HR team and work in close collaboration with the Curlec & Singapore Leadership. Close working with the Talent Acquisition team is expected, but without direct oversight.
Key Responsibilities
Strategic HR Partnership :
- Act as a strategic HR Business Partner to business leaders across Singapore and KL markets, supporting organizational growth and people development.
- Collaborate with senior leadership to develop and implement HR strategies that support business objectives.
- Provide insights and recommendations on talent management, workforce planning, and organizational design.
People Strategy & Operations :
Performance Management :
Stakeholder Engagement :
Employee Relations :
Compliance and Risk Management :
HR Projects and Initiatives :
Employee Engagement & Development :
Requirements
Location & Reporting
Why Join Us
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Manager Senior Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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