General Manager Customer Center Malaysia Industrial Flow Division
Atlas CopcoKuala Lumpur, Kuala Lumpur, Malaysia2 days ago
Job descriptionDrive customer satisfaction On time in full equipment and service delivery Right competence at the right position Drive constructive feedback culture Trust based, transparent organization Lead by example (lean leadership) Talented & empowered teams Talent pipeline Closest to the customer Agile and proactive in response Adjust to business reality Brand awareness and development Adjust to market needs Solution oriented sales approach Market and application driven Financials under control (Working Capital and P&L management) Logistic & service execution excellence The ideal candidate is a strategic, result-driven, proactive and experienced leader with a proven track record of dependability and high ethical standards, able to empower his / her team members and create a trusting and fair work environment. A good knowledge of FAM and other internal Atlas Copco internal procedures is an advantage. Being familiar with EPC, OEM and end user business. Experience preferably in Chemical, Petrochemical, Marine and Semiconductor business, Food & Beverage and environmental. 5 years of experience preferable in the pump business. Bachelor’s degree in Business Administration or equivalent by experience. A Master degree is a plus. You are aware of the local culture and have good Malay language skills You shall have an excellent command of English Good financial skills Used to work in an international business environment Culture of trust and accountability Lifelong learning and career growth Innovation powered by people Comprehensive compensation and benefits
Your role
The General Manager of an Atlas Copco legal unit will ensure that the legal entity conducts business appropriately, meeting legal requirements for areas of Employee Relations; Financial Management; Safety, Health & Environment; and Atlas Copco´s Code of Conduct.
You will ensure that written routines and instructions are in place, including prokura and authority delegation for responsible employees.
Responsibilities
- Promote and develop a customer-value and customer-care driven culture
- Create sustainable, profitable growth
- Safegard integrity & transparency
- Ensure FAM & The Way are understood & applied
- Create an inculsive work environment
- Constructively interact and collaborate with other group units
- Support our position as an attractive employer
- Develop the business within the defined markets, with the objective of giving all products their best chance on the market
- Assure success in our ambition to develop market & customer share and increase market contribution
- Develop the sales and service organization in line with the business needs, to ensure stronger presence and customer satisfaction
- Leverage from digitalization across all areas of your business
Customer Focus
Talented People and Leadership
Presence
Innovation
Operational Excellence
To succeed, you will need
We encourage you to apply even if you don\'t meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Benefits
Location
This role requires you to work on-site at our office in Kuala Lumpur, Malaysia (MY). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
Contact information
Talent Acquisition Team : Karin Schmidt
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
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Manager Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
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