Talent.com
This job offer is not available in your country.
Employee Experience Executive

Employee Experience Executive

LUXASIAKuala Lumpur, Federal Territory of Kuala Lumpur, MY
30+ days ago
Job type
  • Quick Apply
Job description

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Role Purpose

We are seeking a proactive and detail-oriented Employee Experience Executive, with a strong focus on Payroll Management for Malaysia. The successful candidate will be responsible for ensuring accurate and timely payroll processing, managing employee lifecycle activities, and supporting HR business partnering initiatives. This role is vital in ensuring compliance with Malaysian statutory requirements while fostering an engaging and positive employeeexperience.

Key Responsibilities

Payroll Operations (Malaysia)

  • Maintain accurate employee payroll data including commissions, overtime, allowances, and deductions.
  • Calculate and validate leave encashments, bonus payouts, and statutory contributions.
  • Review payroll reports against staff movements and stakeholder updates.
  • Manage statutory compliance and ensure timely submissions to :
  • EPF (Employees Provident Fund)
  • SOCSO (Social Security Organisation)
  • EIS (Employment Insurance System)
  • LHDN (Inland Revenue Board of Malaysia) – including PCB, CP21 (departure) and CP22A (cessation)
  • HRDC (Human Resource Development Corporation)
  • Process accurate GL (General Ledger) entries and prepare bank files for payroll disbursement.
  • Prepare and distribute statutory reports such as EA forms, CP8D, and other annual returns.
  • Manage onboarding payroll setup and leave forfeiture processing in line with company policies.
  • Maintain organized records and filing of payroll-related documents.
  • Keep updated on payroll legislation, system changes, and compliance updates.

Business Partnering & Employee Experience

  • Act as HR partner to department heads, providing advice aligned with business needs.
  • Manage the full employee lifecycle : onboarding, employee relations, engagement, retention, and exit processes.
  • Support workforce planning, recruitment, and propose compensation packages for local roles.
  • Drive performance management processes, including KPI setting and year-end reviews.
  • Support talent development initiatives, employee engagement projects, and HRDC training claims.
  • Contribute to continuous improvement projects in Training & Engagement (T&E).
  • Ensure smooth onboarding integration and promote a culture consistent with company values (R.E.S.P.E.C.T).
  • Requirements

  • Bachelor’s Degree in Human Resources, Accounting, Business Administration, or related field.
  • 2–4 years’ experience in HR operations and payroll management, preferably in Malaysia.
  • Strong understanding of Malaysian statutory compliance (EPF, SOCSO, EIS, LHDN, HRDC).
  • Proficient in payroll systems (e.g., SAP, Workday, or equivalent) and Microsoft Excel.
  • Detail-oriented, with strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills; ability to work with multiple stakeholders.
  • Ability to manage sensitive information with a high degree of confidentiality.
  • Benefits

    Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

    If so, you are the one we are looking for. JOIN US and let’s grow together.

    Championing Diversity, Equity and Inclusion

    LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

    To explore other careers opportunities, visit our careers page . If you have a question for us, please drop us an email here.

    We regret to inform you that only shortlisted candidates will be contacted. Thank you.

    Recruitment Privacy Notice

    By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

    Note To Staffing Agencies

    Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

    Create a job alert for this search

    Executive • Kuala Lumpur, Federal Territory of Kuala Lumpur, MY

    Related jobs
    • Promoted
    Customer Experience (Projects) - Operations, MY Marketplace

    Customer Experience (Projects) - Operations, MY Marketplace

    ShopeeKuala Lumpur, Kuala Lumpur, Malaysia
    Customer Experience (Projects) - Operations, MY Marketplace.Customer and UX Insight : Analyze customer feedback and user interaction data to understand how customers interact with Shopee’s app and i...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Senior Digital Engagement Executive

    Senior Digital Engagement Executive

    BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia
    Develop and execute digital engagement strategies to enhance customer experience.Collaborate with cross-functional teams to implement innovative technology solutions. Monitor and analyze digital eng...Show moreLast updated: 16 hours ago
    • Promoted
    • New!
    Training & Development Executive

    Training & Development Executive

    Ultima MarketsKuala Lumpur, Kuala Lumpur, Malaysia
    Get AI-powered advice on this job and more exclusive features.Founded in 2016, we are dedicated to providing innovative financial solutions that empower our clients to excel in a competitive market...Show moreLast updated: 16 hours ago
    Senior Executive Total Rewards

    Senior Executive Total Rewards

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, MY
    Quick Apply
    Responsibilities : Conduct analysis and studies, interpret results and make recommendations that support the development and maintenance of effective compensation and benefits programs aligned with ...Show moreLast updated: 30+ days ago
    Training Sales & Client Engagement Executive

    Training Sales & Client Engagement Executive

    Sinergia Talents Sdn BhdPetaling Jaya, Selangor, Malaysia
    Quick Apply
    We are a growing training provider serving corporate clients in Malaysia.We are seeking a dynamic, results-driven Sales Executive who can connect with clients, . Identify and reach out to poten...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Workplace Experience Coordinator (KL)

    Workplace Experience Coordinator (KL)

    CBRE Asia PacificKuala Lumpur, Kuala Lumpur, Malaysia
    Workplace Experience Coordinator (KL).CBRE is the global leader in commercial real estate services and investments.We create solutions for clients of every size, in every sector and geography.CBRE ...Show moreLast updated: 16 hours ago
    • Promoted
    Executive, Revenue Management

    Executive, Revenue Management

    Berjaya Hospitality GroupKuala Lumpur, Kuala Lumpur, Malaysia
    Oversee revenue management and distribution strategy and manage day-to-day yield operations.Daily pick-up analysis, strategy adjustments, and reporting. Perform competitive benchmark studies and fol...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Senior Executive, Retailer Customer Success (Analytics & Insights) - Tech & Durables Vertical

    Senior Executive, Retailer Customer Success (Analytics & Insights) - Tech & Durables Vertical

    NielsenIQKuala Lumpur, Kuala Lumpur, Malaysia
    Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email.You will advise clients on Retail Measurement Service resources and tools, data standards and...Show moreLast updated: 16 hours ago
    • Promoted
    • New!
    Executive Compensation Senior Consultant

    Executive Compensation Senior Consultant

    AONKuala Lumpur, Kuala Lumpur, Malaysia
    Aon Is Looking for a Senior Consultant, Executive Compensation, Rewards Solutions.Aon’s Rewards Solutions is the industry leader, providing advice and benchmarking to address the toughest HR and re...Show moreLast updated: 16 hours ago
    • Promoted
    Leasing Executive (F&B Industry)

    Leasing Executive (F&B Industry)

    YC Capital Group of CompaniesKuala Lumpur, Kuala Lumpur, Malaysia
    We are seeking a proactive and resourceful.Food & Beverage (F&B) industry.The role is primarily responsible for identifying, evaluating, and securing strategic locations for new restaurant outlets,...Show moreLast updated: 2 days ago
    • Promoted
    Operations Executive

    Operations Executive

    KPay GroupKuala Lumpur, Kuala Lumpur, Malaysia
    KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 59,000 merchants across Hong...Show moreLast updated: 26 days ago
    • Promoted
    Executive - Performance Media

    Executive - Performance Media

    UNAVAILABLEKuala Lumpur, Kuala Lumpur, Malaysia
    Help in the strategy for and execute all local paid online acquisition efforts including : .Facebook, Twitter, Instagram ads, Tik Tok, LinkedIn. Search engine marketing (SEM), Search Engine Optimisati...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Client Engagement Executive

    Client Engagement Executive

    HSBCPuchong, Selangor, Malaysia
    Some careers grow faster than others.If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC International Wealth and Personal Bankin...Show moreLast updated: 16 hours ago
    • Promoted
    HR Executive

    HR Executive

    TecumsehPort Klang, Selangor, Malaysia
    Reporting directly to the HR Manager, you will be responsible for implementing HR strategies to enhance the employee experience while supporting the overall strategic objectives of our business.Par...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Senior Executive, Retailer Customer Success (Analytics & Insights)

    Senior Executive, Retailer Customer Success (Analytics & Insights)

    NielsenIQKuala Lumpur, Kuala Lumpur, Malaysia
    As Senior Executive, Retailer Customer Success, you will be an information resource expert, providing dedicated support to assigned clients across the market. You will collaborate closely with opera...Show moreLast updated: 16 hours ago
    • Promoted
    • New!
    Executive, Client Campaign Management (988)

    Executive, Client Campaign Management (988)

    Star Media Group BerhadPetaling Jaya, Selangor, Malaysia
    Executive, Client Campaign Management (988).Are you a detail-oriented and collaborative professional ready to ensure the smooth execution of media campaigns? 988 FM is looking for an.Executive, Cli...Show moreLast updated: 16 hours ago
    • Promoted
    Lead - Customer Experience

    Lead - Customer Experience

    SutherlandShah Alam, Selangor, Malaysia
    For business leaders, these are key factors of success.For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading techno...Show moreLast updated: 26 days ago
    • Promoted
    Operations Executive

    Operations Executive

    Ressy (Acquired by Eatigo)Kuala Lumpur, Kuala Lumpur, Malaysia
    Eatigo – invested by TripAdvisor and seating over 1 million diners a month, eatigo is recognized as the number 1 restaurant reservations platform in South East Asia. We currently have operations in ...Show moreLast updated: 24 days ago
    • Promoted
    • New!
    QA and Training Executive

    QA and Training Executive

    Alpha Iota BPO Sdn BhdKlang Municipal Council, Klang Municipal Council, Malaysia
    Join Our Alpha Iota Family, Where Everyone Wins!.Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself. Health and Wellness Perks & Benefits.Motivating and Suppor...Show moreLast updated: 16 hours ago
    • Promoted
    • New!
    Project Executive

    Project Executive

    KK SupermartKuala Selangor, Kuala Selangor, Malaysia
    The Survey & Events Assistant is responsible for conducting on-site surveys and assessments to identify optimal locations for signage installation and roadside bunting for new outlet launches.This ...Show moreLast updated: 16 hours ago