Revenue Operations Specialist

About ThoughtFull :

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere.

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team!

The Role :

ThoughtFull is hiring a Revenue Operations Specialist to run the operating system behind our revenue engine across Business Development (new sales) and Client Success (servicing, activation, renewal / expansion). You’ll keep targets, processes, and tooling aligned so opportunities move predictably from first conversation to launch to renewal, while overseeing pricing and margins and ensuring data and forecasts leaders can trust.

What you will do : Performance

• Oversee lead gen and discovery to maintain a steady, qualified pipeline.
• Develop and maintain reporting dashboards to track funnel health (coverage, stage aging, coverage rate, revenue growth, renewal),  identify areas of improvements
• Oversee core business rhythms such as sales forecasting, pipeline reviews, and quarterly business reviews to ensure alignment and accountability across teams
• Ensure the end-to-end funnel accuracy with clear stage definitions and owners, next steps alignment and fast identification and unblocking of any potential bottlenecks
• Assign sales briefs and targets to focus effort.

Philosophy

Process

People

Product

Requirements

About You :

Basic Salary Range : MYR4,000 - MYR6,400

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.