Prepare price quotations and product information to customers.
Handle customers’ inquiries and complaints including return stocks.
To process and coordinate for sample requests.
Develop new packaging design (including stickers) for customers on new products.
Replenish packaging with procurement according to customer’s approved artwork and update the customer for the order quantity.
To monitor on-hand packaging closely with production, procurement and supply chain, update to customer from time to time, assist customer to write off unused packaging.
To monitor inventory for the stocks and update customer from time to time
Communicate well with sales admin, production, supply chain, procurement, QA, R&D and logistics.
Communicate important feedback from customer internally with superiors as well as support sales admin for administrative matters.
Update customer about the delivery, stock status, issues from time to time
Get pre-mature release approval from customer.
Scheduled appointments / meetings with customers regularly (through web meeting, con-call etc) independently
Generating report and do a summary when assigned.
Analyse all internal stock reports and monitor the production output to ensure customers receive the order in time.
Assist sales manager on any work-related daily task and prepare monthly sales reports, market intelligence reports to identify all new business opportunities to expand business with existing customers.
To propose sales plans and activities to customers to achieve sales targets.
Attend to customers for the factory visits.
To check the invoices to customer and monitor payment made by customer.
Job Requirements
Qualification Required : Candidate must possess at least a Diploma, Advanced / Higher / Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in any field.
Minimum 2-3 years of working experience in FMCG and knowledge of international / export trade is an advantage.
Language Proficiency : Excellent in English (as the candidate needs to liaise with the overseas market)
Preferably Junior Executives specializing in Sales – Corporate or equivalent.
Self-motivated and aggressive in achieving the sales target.
Able to work in fast fast-paced and demanding environment.
Well versed in MS Office applications and familiar with ERP / SAP System
Resourceful, trustworthy, results-oriented with good interpersonal and negotiation skills.
The candidate must be willing to travel both locally and overseas independently.
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