This is an exciting opportunity to join MTC2U Sdn Bhd as a Manager in Ipoh, Perak. As a Manager, you will be responsible for overseeing the daily operations of the retail store, ensuring an exceptional customer experience, and driving sales and profitability. This full-time role is crucial in supporting the company's growth and expansion in the retail and consumer products industry.
What you'll be doing
Manage the day-to-day operations of the retail store, including staff scheduling, inventory management, and store maintenance
Provide excellent customer service and ensure a positive shopping experience for all customers
Develop and implement sales and marketing strategies to drive store performance and meet revenue targets
Oversee the training and development of store staff, ensuring they are equipped with the knowledge and skills to excel in their roles
Analyse store data and reports to identify areas for improvement and implement effective solutions
Ensure compliance with company policies, procedures, and industry regulations
Collaborate with regional and national teams to support the overall growth and success of the business
What we're looking for
Substantial experience in a retail management role, preferably within the consumer products industry
Strong leadership and people management skills, with the ability to inspire and motivate a team
Excellent customer service orientation and a proven track record of delivering an exceptional shopping experience
Proficiency in data analysis and reporting, with the ability to use data to drive decision-making
Strong problem-solving and decision-making skills, with the ability to think strategically
Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
Familiarity with industry regulations and best practices in retail operations
What we offer
At MTC2U Sdn Bhd, we are committed to providing our employees with a rewarding and fulfilling work environment. We offer competitive compensation, opportunities for career advancement, and a range of benefits, including :
Comprehensive health and wellness programs
Generous vacation and leave entitlements
Learning and development opportunities to support your professional growth
Discounts on our products and services
A collaborative and supportive team culture
About us
MTC2U Sdn Bhd is a leading provider of innovative mobile technology solutions in the retail and consumer products industry. Our mission is to empower our customers with cutting-edge technology that enhances their shopping experience and drives business success. With a strong track record of growth and innovation, we are committed to providing our employees with a rewarding and fulfilling work environment where they can thrive and contribute to our continued success.
If you're an experienced retail manager with a passion for delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.
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Manager • Ipoh, Perak, Malaysia