Area Manager (F&B)

The STSS Company is a powerhouse in the food and beverage industry, renowned for its flagship brand, Shihlin Taiwan Street Snacks. Since its inception in 2003, the company has dominated the Taiwanese snack market in Singapore, boasting over 20 years of unparalleled expertise. With a global footprint spanning more than 240 retail outlets across Singapore, Malaysia, Indonesia, Egypt, and the United States, The STSS Company has firmly established itself as a leader in the dynamic quick-service segment. As a publicly listed entity since 2019, our commitment to excellence is unwavering, evidenced by our continuous expansion and innovation. In addition to our iconic Shihlin Taiwan Street Snacks, we have recently ventured into the Korean Pizza market with our acclaimed offering, Eat Pizza Singapore, which has over 100 outlets in Korea alone. Join us in revolutionizing the quick-service landscape as we continue to redefine the boundaries of taste and tradition, delivering exceptional dining experiences with every bite.

Key Job Responsibilities

• Assist the Operations Manager in day-to-day planning and administration & resolve of outlet operational matters.
• Participate in audits to meet company standards for operations, food quality, outlet hygiene and workplace safety.
• Work with outlets to resolve supply chain issues and promotional campaigns.
• Support outlets to remedy defective equipment and periodic outlet renovations.
• Assist management in hiring, training, scheduling and evaluating employees.
• Investigate customer complaints and propose areas of improvement.
• Take on other ad-hoc operations tasks as required.

Requirements

Others

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