Digital Sales Manager (Cloud)
TDCXKuala Lumpur, Kuala Lumpur, Malaysia2 days ago
Job descriptionDevelop and execute digital sales strategies to promote IT cloud services (IaaS, SaaS, PaaS, hybrid / multi-cloud solutions). Manage end-to-end digital lead-to-sale funnel, including campaign design, nurturing, and conversion tracking. Collaborate with the marketing team to optimize digital ads, SEO / SEM, social media, and email marketing for lead generation. Conduct virtual and in-person sales presentations, product demos, and proposal pitches to potential clients. Identify and qualify enterprise and SME prospects through digital channels such as LinkedIn, Google Ads, webinars, and content marketing. Work closely with pre-sales engineers and cloud architects to design customized cloud solutions based on customer needs. Track and report digital sales metrics (lead conversion, pipeline velocity, ROI of campaigns). Build and manage strong client relationships to ensure renewals, upselling, and cross-selling opportunities. Stay updated on cloud technology trends (AWS, Azure, Google Cloud, etc.) and industry best practices. Degree / Diploma in IT or Computer Science or relevant OR certifications in cloud or network. 4+ years of experience in B2B digital sales, IT solution selling, or technology account management, ideally within the cloud or enterprise IT sector. 3+ years of experience managing a team with min team size managed between 8 to 10 team members. Proven track record of meeting or exceeding digital sales and revenue targets. Strong understanding of cloud computing concepts (IaaS, PaaS, SaaS, hybrid / multi-cloud). Familiarity with major cloud platforms such as AWS, Microsoft Azure, and Google Cloud. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and marketing automation systems. Experience with digital lead generation, SEO / SEM, LinkedIn Sales Navigator, and performance analytics. Strong team management, consultative selling and presentation skills. Self-motivated, strategic thinker, and highly collaborative team player. Architecture certification from any cloud service provider is a plus (AWS architect, Azure architect, Microsoft Cloud Associate / Specialist, etc)
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Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
Top reasons to work here :
- Comprehensive Insurance & Medical coverage
- Engagement & Recognition Programs like appreciation day, digitalized games and contest, free food day, raffles, birthday treats, anniversary gifts, and much more!
- Wellness & Health Program
- Diverse & Inclusion culture
- Employee Assistance Program (Counselling)
- Join a global company with 30 years of experience and 310+ industry awards
What is your mission?
The Digital Sales Manager is responsible for driving revenue growth through digital lead generation, online sales funnels, and account-based marketing for the company’s cloud computing and IT infrastructure solutions. This role combines sales strategy, digital marketing, and client relationship management to acquire new business and grow existing accounts.
Key Responsibilities :
Requirements :
Who is TDCX?
We serve some of the world’s best brands from our centers of excellence in Singapore, Philippines, Malaysia, Thailand, Hong Kong,China, Japan and Spain. We specialize in perfecting our client's customer experience and elevating their sales.
We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.
Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.
Note : This description excludes external postings and unrelated content to focus on the Digital Sales Manager role.
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Sales Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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