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People Operations Specialist / Specialist-Senior

People Operations Specialist / Specialist-Senior

FedExPetaling Jaya, Selangor, MY
30+ days ago
Job description

People Advisory & Industrial Relations; Operational Workforce Planning & Acquisition; Change Management Planning & Implementation; Local Response Team (emergency responder); Workforce transition; Sub-regional or Country lead to tailor regional projects and programs for effective local implementation

Your Opportunity

As a HR Business Partner Specialist, you will be a partner to line management, managing the implementation and providing market-level support for human resources policies and management practices with the objective to ensure an effective workforce so as to achieve business objectives and maintain the FedEx Malaysia's Employer of Choice status.

As a member of the Malaysia HR team, you will work alongside your assigned Management team to add value to our business and influence the company's People Strategy. You will also have opportunities to work alongside our Asia Pacific (APAC) HR Center of Excellence teams and the rest of the North Pacific & South East Asia (NPACSEA) People Operations teams on process improvement, digitalization, Employee Experience (EX) among other projects.

Day to day, aside from participation in APAC HR Projects, you will be responsible to guide and on occasion upskill Managers in people related matters in order for those People Managers to be able to perform efficiently and effectively management of their team such as recruitment, performance management, managing disciplinary issues etc.

Internal Contacts :

  • Regular interaction with First Line Management
  • Regular interaction with Senior Management
  • Regular interaction with Directors
  • Occasional interaction with Officers (Vice Presidents and above)

Minimum Requirements :

  • Bachelor's Degree or equivalent in Business, HR, Psychology, Law, Statistics, or any relevant field.
  • A minimum of 5 years working experience in a specialist or a generalist role, with a strong understanding and in-depth knowledge in two or more core Human Resources areas, such as industrial relations, performance & rewards, talent management, recruitment, employer branding, and learning & development (L&D).
  • Ability to leverage data and insights to influence decision-making
  • Experience in project management and change management is preferred, including planning, resource allocation, and time management.
  • Skilled in building and maintaining effective relationships with key internal and external stakeholders. May serve as a local point of contact for corporate-level initiatives.
  • Proven ability to make sound judgments, resolve conflicts, and negotiate effectively using active listening, critical thinking, and persuasive communication.
  • Demonstrated ability to work independently with minimal supervision.
  • Depending on successful candidate's competencies, skills, knowledge and work experience. Successful candidates may be offered a position as

  • People Operations Specialist-Associate; or
  • People Operations Specialist; or
  • People Operations Specialist-Senior
  • Work location :

  • Level 8, Uptown 5, Petaling Jaya
  • May be required to travel to other FedEx locations in Klang Valley on a regular basis and other FedEx locations in Malaysia on an infrequent basis.
  • FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity / affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

    All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

    Our Company

    FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

    Our Philosophy

    The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

    Our Culture

    Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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    Operation Specialist • Petaling Jaya, Selangor, MY

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