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Admin Assistant

Admin Assistant

Jobstreet MalaysiaKuantan, Pahang, Malaysia
22 hours ago
Job description

Coordinate job scheduling for service engineers and technicians. Prepare service reports, job sheets, and customer feedback documentation. Assist in monitoring service progress and follow up with customers for job completion. Handle service-related documentation such as warranty claims, service agreements, and billing coordination. Maintain accurate records of service activities, customer history, and parts usage. Provide administrative support for training, meetings, and departmental reporting.

Key Responsibilities

After-Sales Service Administration

  • Coordinate job scheduling for service engineers and technicians.
  • Prepare service reports, job sheets, and customer feedback documentation.
  • Assist in monitoring service progress and follow up with customers for job completion.
  • Handle service-related documentation such as warranty claims, service agreements, and billing coordination.
  • Maintain accurate records of service activities, customer history, and parts usage.
  • Provide administrative support for training, meetings, and departmental reporting.

Warehouse Administration

  • Manage incoming and outgoing spare parts and tools according to company SOPs.
  • Perform stock checks, cycle counts, and ensure inventory accuracy.
  • Prepare and maintain warehouse documentation such as GRN (Goods Received Note), DO (Delivery Order), and stock transfer forms.
  • Support parts issuance to service engineers and monitor stock levels to avoid shortages.
  • Ensure warehouse cleanliness, safety, and compliance with audit requirements.
  • Liaise with procurement and logistics teams for replenishment and shipment tracking.
  • Requirements

  • Diploma / Degree in Business Administration, Logistics, Supply Chain, or related field.
  • At least 2 years of working experience in service administration, warehouse, or related fields (preferably in heavy equipment, automotive, or machinery industry).
  • Strong organizational and multitasking skills with attention to detail.
  • Proficiency in Microsoft Office (Excel, Word) and ERP / WMS systems.
  • Good communication skills in English, Bahasa Malaysia, and Mandarin (advantage).
  • Ability to work independently and as part of a team.
  • Fresh graduates are welcome to apply.
  • Competencies

  • Customer-oriented mindset with problem-solving skills.
  • Strong time management and ability to prioritize tasks.
  • Team player with cross-functional coordination ability.
  • Integrity, responsibility, and accountability in handling warehouse stock.
  • Additional Information

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  • Which of the following statements best describes your right to work in Malaysia?
  • What\'s your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • Which of the following languages are you fluent in?
  • How much notice are you required to give your current employer?
  • To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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    Admin Assistant • Kuantan, Pahang, Malaysia

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