IT SUPPORT EXECUTIVE
CET DevelopmentSelangorMalaysia, Selangor, Malaysia6 days ago
Job descriptionDiploma or Bachelor's degree with honours in Computer Science / ICT Engineering / Networking or equivalent Good in oral and written communication skills Good presentation and customer-facing skills Able to execute tasks independently with minimize supervision Able to multi-task and deliver within timeline Possess own transport (compulsory) as well as must be willing to travel Experience in the banking industry is an added value such as passbook printer environment and report printer What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Information Technology Support Executive?
Job Responsibilities
- Good understanding of computer systems, mobile devices and other tech products
- Able to identify PC, Printer and hardware problems and advising on the solution
- Ability to diagnose and resolve basic technical issues
- Hardware maintenance especially PC and Printer
- In depth knowledge of the network types such LAN and WAN
- Serve as the first contact with customers who need technical assistance via the phone or email
- Redirect unresolved issues to the next level of support personnel
- Keep record of problems and customers solution
- Follow-up with customers
- Reporting base on projects
Job Requirements
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Our core business is Information Technology (IT). We are local company which focusing on ICT project. We recognise and reward excellent people in our organization. Training and skill improvement are provided from time to time.
What can I earn as an Information Technology Support Executive
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It Executive • SelangorMalaysia, Selangor, Malaysia
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