Employee Relations Partner - APAC (Kuala Lumpur)

Employee Relations Partner - APAC (Kuala Lumpur)

ByteDance, Kuala Lumpur, Malaysia

About the Team

The HR Operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and empathy, develop efficient and simple people processes, systems, policies, and programs, and ensure employees feel heard and supported to be effective and efficient during their careers.

Responsibilities

• Lead the resolution of complex Employee Relations (ER) cases in Asia Pacific countries, including performance management, employee grievances, redundancies, long‑term absences, disciplinary matters, and organizational restructures.
• Provide strategic guidance and counsel to business leaders on disciplinary actions, policy interpretation, and employment practices in alignment with regional standards.
• Ensure comprehensive and accurate documentation of ER cases, including investigation summaries, analysis, and supporting materials.
• Design and deliver targeted training programs to enhance the capability of HR Business Partners and leaders in making informed ER decisions.
• Conduct and support thorough, independent investigations into complex HR issues, applying sound judgment and critical thinking to reach well‑supported conclusions.
• Collaborate closely with HR Business Partners and leadership in respective APAC countries to promote and maintain positive employee relations.
• Partner with legal and investigations teams to assess risk and provide balanced, well‑calibrated recommendations for.
• Analyze ER trends and identify root causes to drive proactive solutions and effective corrective action plans.

Qualifications

Minimum Qualifications

Preferred Qualifications

About Us

Founded in 2012, ByteDance’s mission is to inspire creativity and enrich life. With a suite of more than a dozen products—including TikTok, Lemon8, CapCut, and Pico, as well as platforms specific to the China market such as Toutiao, Douyin, and Xigua—ByteDance has made it easier and more fun for people to connect, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance’s mission. Our innovative products are built to help people authentically express themselves, discover and connect, and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity, and enrich life—a mission we work toward every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, we are committed to celebrating diverse voices and creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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