Relationship Manager, Malaysian Large Corporates

Job Responsibilities

• Manage & service existing relationships for the assigned corporate loan portfolio.
• Increase depth of relationship and manage customer's needs to achieve an acceptable level of RAROC in line with agreed business plan
• Develop and acquire new relationships to row Group Corporate Banking's balance sheet and P&L.
• Timely periodic review of the assigned portfolio to preserve loan quality.
• Undertake timely assessment on any relevant adverse market news and / or unsatisfactory account conduct, which may affect the credit profile of the borrowers and implement appropriate strategy to alleviate loan losses.
• Managing the inter-divisional relationship to assist in delivering good customer service and maintain customer loyalty.
• Deliver excellent service standard and trouble shoots problems & complaints from clients to drive customer satisfaction and retention.
• "First-to-know" with regards to corporate market development by maintaining regular customer visitation / contacts.
• Participate in account planning with Client Coverage Team and collaborate with other product partners where appropriate to maximize profitability of client group.

Job Requirements

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