Department Leader / Department Assistant
- The job title is subjected on interview performance / outcome
Department Leader's Job responsibilities
1.Sales Management :
Follow up the sales turnover indicators set by the store manager,Manage staff duty rooster and performance trackingAnalyse sales data and plan a strategic improvement plan, and pay attention to markettrends of competitive products
2.Operation Management
Supervise outlet staff to execute front store and storeroom management according tostandards
Report to store manager if there is emergencies case happen at stores and handle theincidence flexibly to ensure safe operations of the store.
3.Product Management
Responsible for daily inventory management and product expiry date managementManage product loss according to company standardsAnalyse product category performance to plan improvement plan and increase salesperformance
4.Merchandising / Product Display Management
Familiar with the display standards of the products, provide guidance and familiar tomerchandising and display system
Follow VCM diagram to inspect and enhance store display5.Training Management
Responsible for conducting service training for the outlet staffManage customer service feedback and provide service guidance to the staffsEnsure standardized process of the store operations.6.Financial Management
Manage daily cash safety, conduct internal self-examination in the storeEnsure store financial compliance7.Employee Management
Assist in recruitment of outlet staffs.Onboarding new outlet staffsProvide training to new outlet staffsManage team members wellDepartment Leader / Department Assistant's s Requirements
2-3 years and above of experiences in retail store management are preferred.Experience in leading at least 3 store crews and above or in FMCG / Fast retailing companyFamiliar with the operations of the retail store, merchandising, man power management andstore management.
Familiar with office software and strong in analytic skillGood in communication and coordination, have team spirit and strong in execution abilityFlexible to follow company's outlet and regional deploymentRecognize company's corporate culture and values.Able to work on weekend / 6 working day with rotating shift (3 shifts)Willing to travel to Kuala Lumpur for training period.