Senior Key Account Manager (Lotus's account)

Overview

Senior Key Account Manager (Lotus's account) – Reckitt, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

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Responsibilities

• Develop and manage customer relationship with buyers; contribute to customer strategy ensuring local Reckitt business objectives are achieved
• Achieve / exceed all key sales measures and targets for the national account (NR, COP, NWC and trade spend)
• Work in close partnership with brand and trade marketing to ensure development and implementation of customer category strategy and best in class 4P execution
• Partner with Demand Planning to ensure Customer Service levels are met / exceeded
• Work with Trade Marketing Managers to develop plans to drive category / trade business plans; collaborate with field sales to manage customer as key stakeholder
• Develop promotional strategy in customers, and promotional execution (including trade budget management, range and space optimisation)
• Manage customer negotiations in relation to Reckitt commercial strategy and customers trading terms
• Identify opportunities for continuous improvement - efficiency, profitability and overall management of categories
• Leverage scan data and shopper insights to drive data-informed decision-making and strategic planning
• Lead quarterly business reviews and annual joint business planning sessions to identify growth opportunities, align strategic objectives, and drive sustainable business development

Qualifications

Skills & success factors

What we offer

With inclusion at the heart of everything we do, working alongside our global Employee Resource Groups, we support our people at every step of their career journey. We invest in wellbeing through parental benefits, an Employee Assistance Program, and life insurance for all employees globally. We offer a range of other benefits in line with the local market and global share plans to save and participate in Reckitt’s future successes. For eligible roles, short-term incentives are available for delivering outstanding results. You will be rewarded in line with Reckitt's pay-for-performance philosophy.

Equality

We recognise that great people don’t always tick all the boxes. We hire for potential as well as experience. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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