Operations Administrator (Full-Time)

Job description

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Operations Administrator to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibilities :

• Assist in daily client scheduling and coordination via phone calls, WhatsApp, and email.
• Follow up promptly with clients to ensure smooth communication and task completion.
• Maintain daily SLAs to ensure timely service delivery.
• Prepare and update daily operational reports with accuracy and consistency.
• Collaborate closely with cross-functional teams including Sales, Technical, and Operations to support day-to-day activities.
• Perform day-to-day data entry and administrative support for contract management and documentation.
• Handle general administrative duties including filing, document tracking, and other assigned tasks.

Job Requirements :

Employee Benefit