Japanese Speaking Customer Relation Executive

Japanese Speaking Customer Relation Executive

Job Description

Job Description

Overview of responsibilities for a Japanese speaking customer relation executive in risk management, medical service communication and insurance.

Responsibilities

• Attend Japanese members at hospital as an interpreter for doctor consultations.
• Provide medical support to Japanese members including handling hospital procedures, insurance claims, etc.
• Provide police reporting support as interpreter for Japanese customers involved in car accidents.
• Handle documents and data entry into computer system in Japanese & English.
• Provide general administrative and operational support for assigned tasks.
• Answer phone calls, handle email correspondence and ad-hoc duties.
• This role requires 24-hour standby shifts, providing support during non-working hours and on weekends or public holidays by shift.

Qualifications

Working Details

Benefits

Application

Please send your updated CV to if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified.

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