FRONT OFFICE ASSISTANT / NIGHT AUDITOR

Overview

Heritage Hotel Cameron Highlands – Cameron Highlands, Pahang

We are seeking a dedicated and customer-focused Front Office Assistant / Night Auditor to join our team at Heritage Hotel Cameron Highlands' in Tanah Rata, Pahang. This full-time role plays a crucial part in delivering an exceptional guest experience and maintaining the smooth operations of our hotel.

Responsibilities

• Provide a warm and friendly welcome to all guests, ensuring a positive first impression
• Handle guest check-ins and check-outs efficiently and professionally
• Accurately process all financial transactions, including payments and settlements
• Proactively address guest queries and concerns, and offer solutions to enhance their stay
• Perform night audit duties, including generating reports, balancing accounts, and ensuring data accuracy
• Assist with other front office duties as required, such as answering phone calls and operating the switchboard
• Maintain a high level of customer service and uphold the hotel's brand standards at all times

Qualifications

Benefits

About us

Heritage Hotel Cameron Highlands' is a leading hospitality provider in the region, known for our commitment to delivering exceptional experiences for our guests. With a rich history and a strong focus on sustainability, we take pride in our heritage and strive to create a warm and welcoming atmosphere for all who visit. Join our team and be a part of our continued success!

Apply now for this exciting opportunity to become our next Front Office Assistant / Night Auditor.

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