Front Office Assistant

Responsibilities and Duties

• To greet all guest in a service orientated manner.
• To be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of respective shift.
• To provide courteous and efficient service to all internal / external guests. To ensure all complaints and requests are immediately solved and follow through with relevant supporting departments.
• To be able to check-in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.
• Sells hotel room and make reservation according to rooms' availability, accords the appropriate Corporate Rates that are applicable to Companies or Travel Agents.

Qualifications and Skills

Job Types : Full-time, Contract

Contract length : 24 months

Pay : RM1, RM2,000.00 per month

Benefits :

Application Question(s) :

Education :

Language :

Work Location : In person