Relationship Manager

Job Description

• Build and maintain strong, long-term relationships with key sellers, ensuring their needs are met, and any issues are addressed in a timely and effective manner
• Act as the main bridge between sellers and the operations team, ensuring effective coordination
• Work closely with the operations team to ensure continuous improvement on seller experience, performance & operational processes
• Identify potential new markets and sellers to drive the growth of the logistics platform
• Develop and execute strategies for acquiring new sellers, including outreach, pitching, and negotiations
• Oversee accounts assigned by sales leads, including driving sales, negotiating deals, operational improvement and campaign participation to maximize growth

Requirements