Wellbeing Partnership and Operations Lead, Trust & Safety
TikTok Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Overview
Wellbeing Partnership and Operations Lead, Trust & Safety. This role leads a multidisciplinary team to expand regional wellbeing programs into global initiatives, supporting physical and psychological health for TikTok Trust & Safety teams, partners, and outsourced staff. Responsibilities
Lead a team of multidisciplinary experts to tailor, implement and manage regional wellbeing programs based on a Global Wellbeing Strategy and Framework; provide specialist subject matter expertise and input into program design, implementation and evaluation Proactively manage expectations of all stakeholders by providing clear program roadmaps, milestone dates, and global program updates Collaborate with the Wellbeing leadership team to design and manage organizational strategy ensuring alignment across regions Regularly review and staff wellbeing programming outcomes with partner vendors and Wellbeing Program Manager reports Review and align existing program structures of partner vendors with the statement of work requirements Qualifications
5+ years of experience in project management Ability to read and interpret wellbeing data findings Strong problem-solving and interpersonal skills Experience in health / wellness fields Willingness to travel (approximately 30%) Preferred Qualifications
Experience of independently leading work streams / projects within larger programmes Degree in health psychology, behavioural science or another relevant health behaviour-related field Ability to work in a high tempo environment, adapt to day-to-day challenges Resilience and commitment to self-care to manage emotional demands of the role About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices worldwide. Why Join Us
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. We value teamwork, learning, and innovation. Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the communities we reach. Trust & Safety
We recognize that keeping our platform safe can be demanding and emotionally taxing for some. We provide comprehensive, evidence-based programs to promote and support physical and mental wellbeing, and we collaborate across functions to ensure a person-centred approach.
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Operation • Kuala Lumpur, Malaysia