Product and Sales Support Manager

Overview

Product and Sales Support Manager role at HSBC Recruitment. The position supports the Hong Kong region primary business within AMH COO Delivery - Wealth & Personal Banking, focusing on project-based requests and maintaining high standards of accuracy and efficiency.

Responsibilities

• Sales Support & Management : Champion sales analytic framework to support regular and thematic initiatives.
• Manage sales performance tracking to monitor activities against business objectives and provide insights for strategy planning.
• Coordinate with sales teams to support growth strategies and key initiatives.
• Assist in supervising Sales Support Team and resource planning.
• Assist and support Sales Management Office in implementing strategies and meeting business objectives.
• Coordinate with other departments to prepare Management Information Reports.
• Contribute to ad hoc projects requested by Sales Management Office.
• Manage product strategy, offering and pricing, and business growth; conduct timely market and competitor analysis.
• Develop customer engagement materials and work with SMO to carve out the outreach plan.
• Support regulatory-change projects by providing change requirements, initiating product ideas and implementing growth strategy.
• Product Management & Governance : Adhere to regulatory and internal requirements within product governance and sales suitability frameworks.
• Oversee product governance, review product due diligence, and design policies and procedures to ensure adherence to internal policies and regulatory requirements.
• Support and re-engineer the sales process from sales suitability and cross-border perspectives.
• Lead or support internal approval processes for new products.
• Prepare and coordinate paper and Management Information submissions to ROC and POC meetings.
• Assist in initiatives from product, system, etc., and prepare MI and meeting materials for reporting to POC, HELIOS CCM, EXO and Product Governance Forum.
• Support Semi-Annual Bond Concentration Review and Annual Customer Risk Rating Model Review as HELIOS Continuous Control Monitoring items.
• Work with Global product team on HCBS product support and reporting; conduct regular DIM reviews; prepare data reporting to support Global product team on ESG / Virtual Asset.

Requirements

Employment type

Job function

Note : Referrals mention and related job postings are included for context, but the core description focuses on the Product & Sales Support Manager role and its requirements.

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